Return to Main Page        Help
Active Duty , North Navy
2008 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 66 60 84 83 57 84 53 51 62 64 90 74
NAVY 66 60 84 84 55 82 53 52 63 67 89 74
NORTH 66 61 85 84 55 81 51 52 64 62 89 73
North Navy 66 59 84 83 52 79 51 49 64 68 86 73
NACC Newport 68 64 89 79 62 88 47 46 62 59 92 77
NBHC Little Creek 62 58 87 83 *** *** 46 54 *** 58 90 62
NBHC Navsta Sewells 64 52 80 80 65 77 57 45 70 62 94 67
NBHC Oceana 65 47 86 82 *** *** 52 43 *** 52 88 65
NH Camp Lejeune 76 62 84 87 *** *** 54 56 *** 79 81 73
NH Cherry Point 63 60 75 74 *** *** 45 39 *** 51 84 72
NH Great Lakes 69 63 82 81 51 *** 58 46 49 59 86 71
NMC Portsmouth 62 63 85 84 *** *** 45 53 *** 83 84 67
NMCL Annapolis 64 53 74 80 *** *** 49 37 48 66 84 70
NMCL Patuxent River 65 62 86 81 51 74 46 40 55 47 92 75
NMCL Quantico 56 43 79 79 63 86 46 35 51 62 91 74
NNMC Bethesda 58 59 84 85 47 74 58 51 61 58 92 73
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users