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Active Duty , North Navy Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 53 | 70 |
| NAVY | 50 | 48 | 66 |
| NORTH | 49 | 50 | 66 |
| North Navy | 51 | 46 | 59 |
| NACC Newport | 49 | 67 | 71 |
| NBHC Little Creek | 40 | *** | *** |
| NBHC Navsta Sewells | 60 | 58 | 75 |
| NBHC Oceana | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** |
| NH Cherry Point | *** | *** | *** |
| NH Great Lakes | 42 | 47 | 64 |
| NMC Portsmouth | *** | *** | *** |
| NMCL Annapolis | *** | *** | *** |
| NMCL Patuxent River | 40 | 45 | 69 |
| NMCL Quantico | 63 | 54 | 71 |
| NNMC Bethesda | 36 | 44 | 60 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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