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Active Duty , North Navy Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 44 | 45 | 49 | 4 |
| NAVY | 46 | 45 | 50 | 5 |
| NORTH | 43 | 45 | 49 | 6 |
| North Navy | 41 | 46 | 51 | 10 |
| NACC Newport | 33 | 54 | 49 | 16 |
| NBHC Little Creek | 52 | *** | 40 | -11 |
| NBHC Navsta Sewells | 45 | 45 | 60 | 15 |
| NBHC Oceana | 40 | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | 49 | 40 | 42 | -7 |
| NMC Portsmouth | 33 | 42 | *** | *** |
| NMCL Annapolis | *** | 41 | *** | *** |
| NMCL Patuxent River | 63 | 44 | 40 | -23 |
| NMCL Quantico | 42 | 53 | 63 | 22 |
| NNMC Bethesda | 51 | 44 | 36 | -15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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