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Active Duty , North Air Force
2008 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 66 60 84 83 57 84 53 51 62 64 90 74
AIR FORCE 65 60 87 82 58 85 57 50 59 68 92 80
NORTH 66 61 85 84 55 81 51 52 64 62 89 73
North Air Force 64 55 83 79 55 83 51 48 56 66 94 80
1st Med Grp-Langley 65 57 86 78 *** *** 53 50 79 64 93 81
305th Med Grp-McGuire 78 57 81 81 *** *** 66 46 *** *** 96 76
375th Med Grp-Scott 71 63 94 87 51 89 58 61 69 71 93 85
66th Med Grp-Hanscom 55 56 90 83 49 74 46 40 49 63 93 74
74th Med Grp-Wright-Patterson 76 72 94 91 53 *** 55 69 70 78 96 80
89th Med Grp-Andrews 53 52 80 79 *** *** 43 38 46 47 91 66
North Region-Air force 57 48 75 72 58 92 49 39 46 69 94 79
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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