 |
 |
|||
|
Active Duty Dependents , All Regions Customer Service Problem with Paperwork |
||||
| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 71 | 73 | 74 | 4 |
| ARMY | 77 | 71 | 75 | -2 |
| NAVY | 74 | 78 | 75 | 2 |
| AIR FORCE | 70 | 78 | 76 | 6 |
| OTHER | 64 | 69 | 72 | 8 |
| NORTH | 69 | 69 | 71 | 1 |
| North Army | 77 | 65 | 68 | -9 |
| North Navy | 72 | 81 | 72 | 0 |
| North Air Force | 67 | 71 | 74 | 7 |
| North Other | 62 | 65 | 71 | 9 |
| SOUTH | 73 | 73 | 75 | 2 |
| South Army | 79 | 72 | 78 | -2 |
| South Navy | 79 | 78 | 69 | -10 |
| South Air Force | 71 | 77 | 78 | 7 |
| South Other | 65 | 68 | 73 | 8 |
| WEST | 70 | 76 | 78 | 8 |
| West Army | 72 | 76 | 82 | 10 |
| West Navy | 74 | 74 | 80 | 6 |
| West Air Force | 69 | 80 | 78 | 8 |
| West Other | 65 | 73 | 73 | 8 |
| OVERSEAS | 74 | 76 | 72 | -2 |
| Overseas Europe | 78 | 78 | 77 | -1 |
| Overseas Pacific | 69 | 73 | 64 | -5 |
| Overseas Latin America | *** | 75 | 60 | *** |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||