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Active Duty Dependents , All Regions Claims Processing Claims Handled Correctly |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| CONUS MHS | 84 | 86 | 85 | 1 |
| ARMY | 84 | 87 | 87 | 3 |
| NAVY | 82 | 85 | 86 | 5 |
| AIR FORCE | 87 | 85 | 87 | 0 |
| OTHER | 84 | 87 | 84 | 0 |
| NORTH | 85 | 84 | 82 | -3 |
| North Army | 86 | 89 | 83 | -3 |
| North Navy | 83 | 85 | 82 | -1 |
| North Air Force | 91 | 78 | 78 | -13 |
| North Other | 84 | 82 | 82 | -2 |
| SOUTH | 79 | 86 | 81 | 2 |
| South Army | 76 | 88 | 85 | 9 |
| South Navy | 79 | 84 | 85 | 6 |
| South Air Force | 81 | 83 | 80 | -1 |
| South Other | 79 | 86 | 79 | -1 |
| WEST | 88 | 90 | 93 | 5 |
| West Army | 88 | 85 | 92 | 4 |
| West Navy | 84 | 87 | 94 | 10 |
| West Air Force | 90 | 91 | 94 | 4 |
| West Other | 88 | 92 | 92 | 4 |
| OVERSEAS | 84 | 83 | 89 | 4 |
| Overseas Europe | 87 | 86 | 93 | 7 |
| Overseas Pacific | 75 | 69 | 74 | -1 |
| Overseas Latin America | *** | 95 | 79 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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