Retirees and Dependents , 2008 Composite Scores, All Regions


Retirees and Dependents , All Regions 2008 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	72	73	91	89	63	90	64	69	72	72	90	76
ARMY	71	69	92	90	63	87	65	71	77	74	90	76
NAVY	71	70	91	88	60	88	59	65	70	73	90	79
AIR FORCE	71	68	91	87	66	89	63	67	69	74	90	78
OTHER	72	76	91	90	63	90	64	70	73	70	89	75
NORTH	73	75	92	90	63	89	61	68	71	72	90	77
North Army	70	74	93	92	63	85	61	70	76	71	89	78
North Navy	70	69	90	89	57	86	57	63	66	72	90	79
North Air Force	73	71	92	88	71	92	63	70	66	74	88	75
North Other	75	78	91	91	63	91	61	69	71	72	90	75
SOUTH	71	71	91	89	65	90	66	71	74	72	90	74
South Army	72	67	91	89	63	89	66	75	77	76	91	75
South Navy	74	73	91	87	69	92	63	67	72	73	92	77
South Air Force	71	66	91	87	67	87	64	68	71	74	91	76
South Other	71	73	91	90	64	90	67	71	74	70	87	73
WEST	70	73	92	88	61	90	63	69	72	72	89	77
West Army	71	66	94	88	62	89	72	67	78	75	88	75
West Navy	69	69	92	89	58	87	59	67	75	74	88	81
West Air Force	69	70	90	86	64	90	62	66	68	74	89	79
West Other	71	77	91	89	59	91	63	71	71	69	89	77
OVERSEAS	68	70	90	87	53	73	51	61	74	61	89	78
Overseas Europe	71	71	91	87	54	79	47	63	78	66	87	76
Overseas Pacific	62	72	92	85	50	67	52	61	72	53	94	78
Overseas Latin America	69	63	81	93	*******	67	58	57	67	64	83	89
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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