Retirees and Dependents , Claims Processing , All Regions


Retirees and Dependents , All Regions Claims Processing 2008
	Claims Handled in a Reasonable Time	Claims Handled Correctly
Benchmark	87	89
CONUS MHS	89	90
ARMY	87	87
NAVY	85	91
AIR FORCE	88	90
OTHER	90	91
NORTH	89	90
North Army	83	87
North Navy	82	90
North Air Force	93	91
North Other	91	90
SOUTH	89	91
South Army	91	87
South Navy	90	95
South Air Force	85	89
South Other	89	91
WEST	89	91
West Army	89	89
West Navy	86	88
West Air Force	88	92
West Other	90	91
OVERSEAS	71	76
Overseas Europe	76	82
Overseas Pacific	62	72
Overseas Latin America	68	66
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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