Retirees and Dependents , Claims Processing , All Regions


Retirees and Dependents , All Regions Claims Processing Claims Handled Correctly
	2006	2007	2008	Trend
Benchmark	88	88	89	0
CONUS MHS	89	89	90	2
ARMY	89	90	87	-2
NAVY	90	91	91	1
AIR FORCE	88	89	90	3
OTHER	89	89	91	2
NORTH	90	90	90	-1
North Army	88	90	87	-2
North Navy	91	92	90	-1
North Air Force	88	89	91	3
North Other	91	89	90	-1
SOUTH	87	87	91	4
South Army	90	88	87	-3
South Navy	92	90	95	3
South Air Force	88	88	89	1
South Other	86	87	91	6
WEST	90	92	91	1
West Army	89	93	89	0
West Navy	86	92	88	2
West Air Force	88	91	92	4
West Other	91	92	91	0
OVERSEAS	78	80	76	-2
Overseas Europe	78	79	82	5
Overseas Pacific	70	80	72	2
Overseas Latin America	*******	82	66	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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