 |
 |
|
|
All Users , All Regions Claims Processing 2008 |
||
| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 87 | 89 |
| CONUS MHS | 87 | 88 |
| ARMY | 86 | 87 |
| NAVY | 86 | 87 |
| AIR FORCE | 87 | 88 |
| OTHER | 87 | 88 |
| NORTH | 86 | 86 |
| North Army | 84 | 85 |
| North Navy | 82 | 83 |
| North Air Force | 87 | 87 |
| North Other | 88 | 87 |
| SOUTH | 85 | 87 |
| South Army | 85 | 86 |
| South Navy | 87 | 88 |
| South Air Force | 83 | 85 |
| South Other | 86 | 88 |
| WEST | 90 | 91 |
| West Army | 90 | 91 |
| West Navy | 91 | 91 |
| West Air Force | 90 | 92 |
| West Other | 89 | 90 |
| OVERSEAS | 81 | 86 |
| Overseas Europe | 84 | 92 |
| Overseas Pacific | 73 | 76 |
| Overseas Latin America | 77 | 69 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||