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All Users , South Army 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 68 | 66 | 87 | 85 | 61 | 87 | 59 | 60 | 69 | 68 | 90 | 75 |
| ARMY | 66 | 61 | 85 | 83 | 62 | 87 | 57 | 56 | 70 | 68 | 88 | 74 |
| SOUTH | 68 | 65 | 87 | 86 | 62 | 86 | 62 | 61 | 70 | 69 | 90 | 74 |
| South Army | 68 | 60 | 83 | 84 | 63 | 86 | 59 | 58 | 70 | 70 | 88 | 72 |
| Bayne-Jones ACH | 64 | 62 | 84 | 79 | 60 | 89 | 56 | 57 | 75 | 56 | 84 | 68 |
| Brooke AMC | 72 | 68 | 91 | 89 | 60 | 74 | 67 | 69 | 70 | 80 | 90 | 80 |
| Darnall ACH | 70 | 61 | 83 | 89 | 80 | 88 | 65 | 59 | 60 | 75 | 86 | 69 |
| Eisenhower AMC | 71 | 62 | 85 | 83 | 63 | 89 | 61 | 56 | 64 | 72 | 90 | 76 |
| Fox AHC | 64 | 56 | 83 | 80 | 57 | 83 | 50 | 54 | 63 | 69 | 91 | 79 |
| Lyster ACH | 69 | 66 | 86 | 88 | 63 | 92 | 64 | 59 | 77 | 73 | 92 | 78 |
| Martin ACH | 72 | 58 | 81 | 80 | 55 | 96 | 52 | 56 | 78 | 71 | 88 | 72 |
| Moncrief ACH | 64 | 62 | 81 | 81 | 63 | 87 | 66 | 62 | 83 | 70 | 90 | 76 |
| Reynolds ACH | 69 | 61 | 78 | 81 | 67 | 85 | 63 | 59 | 78 | 70 | 87 | 67 |
| Winn ACH | 63 | 58 | 87 | 85 | 63 | 88 | 62 | 61 | 76 | 61 | 90 | 72 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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