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All Users , South Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 50 | 51 | 2 |
| AIR FORCE | 48 | 50 | 51 | 3 |
| SOUTH | 52 | 51 | 53 | 1 |
| South Air Force | 49 | 51 | 52 | 3 |
| 12th Med Grp-Randolph | 47 | 51 | 56 | 10 |
| 14th Med Grp-Columbus | 50 | 50 | 58 | 9 |
| 16th Med Grp-Hurlburt Field | *** | 30 | 46 | *** |
| 17th Med Grp-Goodfellow | 46 | 56 | 64 | 18 |
| 20th Med Grp-Shaw | 50 | 46 | 47 | -4 |
| 2nd Med Grp-Barksdale | 48 | 59 | 45 | -3 |
| 314th Med Grp-Little Rock | 42 | 50 | 53 | 11 |
| 325th Med Grp-Tyndall | 60 | 54 | 62 | 2 |
| 42nd Med Grp-Maxwell | 53 | 58 | 53 | 0 |
| 45th Med Grp-Patrick | 62 | 51 | 46 | -16 |
| 59th Med Wing-Lackland | 51 | 55 | 51 | 0 |
| 6th Med Grp-MacDill | 51 | 56 | 54 | 3 |
| 72nd Med Grp-Tinker | 52 | 41 | 37 | -14 |
| 78th Med Grp-Robins | 56 | 45 | 65 | 10 |
| 7th Med Grp-Dyess | 57 | 53 | 67 | 10 |
| 81st Med Grp-Keesler | 38 | 50 | 55 | 17 |
| 82nd Med Grp-Sheppard | 47 | 52 | 50 | 4 |
| 96th Med Grp-Eglin | 50 | 41 | 46 | -4 |
| South Region-Air force | 52 | 49 | 46 | -6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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