All Users , 2008 Composite Scores, West Army


All Users , West Army 2008 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	68	66	87	85	61	87	59	60	69	68	90	75
ARMY	66	61	85	83	62	87	57	56	70	68	88	74
WEST	67	66	87	84	61	90	60	59	69	69	90	75
West Army	67	60	85	81	64	91	59	54	68	67	88	74
Bassett ACH	64	56	92	87	71	94	54	44	53	60	86	70
Evans ACH	65	65	81	78	70	85	68	62	60	64	91	72
Irwin ACH	59	59	78	70	60	95	51	42	55	65	88	72
L. Wood ACH	69	53	80	80	66	94	56	51	61	77	89	71
Madigan AMC	69	58	85	81	65	86	62	57	73	67	88	75
Munson AHC	70	73	93	89	62	92	65	69	73	75	93	81
R W Bliss AHC	59	51	82	79	66	89	53	44	63	67	88	80
Tripler AMC	69	62	89	86	66	100	62	54	68	58	89	73
Weed ACH	55	59	83	77	62	95	64	48	93	59	88	76
William Beaumont AMC	62	65	83	80	67	86	60	53	74	70	83	79
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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