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All Users , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 84 | 86 | 87 | 3 |
| ARMY | 83 | 86 | 86 | 3 |
| WEST | 85 | 88 | 90 | 5 |
| West Army | 84 | 90 | 90 | 6 |
| Bassett ACH | 70 | 89 | 94 | 23 |
| Evans ACH | 92 | 77 | 85 | -7 |
| Irwin ACH | 81 | 92 | 98 | 17 |
| L. Wood ACH | 88 | 93 | 93 | 5 |
| Madigan AMC | 80 | 93 | 85 | 5 |
| Munson AHC | 89 | 88 | 92 | 2 |
| R W Bliss AHC | 93 | 94 | 85 | -8 |
| Tripler AMC | 79 | 88 | 97 | 18 |
| Weed ACH | 97 | 82 | 95 | -1 |
| William Beaumont AMC | 93 | 87 | 89 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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