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All Users , West Air Force
Claims Processing
2008
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 87 89
CONUS MHS 87 88
AIR FORCE 87 88
WEST 90 91
West Air Force 90 92
10th Med Grp-USAF Academy 83 84
15th Med Grp-Hickam *** ***
21st Med Grp-Peterson 92 90
30th Med Grp-Vandenberg 87 95
341st Med Grp-Malmstrom 91 97
355th Med Grp-Davis Monthan 94 94
366th Med Grp-Mountain Home 88 96
377th Med Grp-Kirtland 97 88
3rd Med Grp-Elmendorf 94 95
509th Med Grp-Whiteman 92 95
55th Med Grp-Offutt 97 94
56th Med Grp-Luke 92 92
5th Med Grp-Minot 92 95
60th Med Grp-Travis 88 86
61st Med Squad-Los Angeles 83 84
75th Med Grp-Hill 85 91
90th Med Grp-F.E. Warren 90 92
92nd Med Grp-Fairchild 96 98
95th Med Grp-Edwards 95 90
99th Med Grp-O'Callaghan Hosp 85 90
West Region-Air force 91 96
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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