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All Users , West Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 84 | 86 | 87 | 3 |
| AIR FORCE | 83 | 87 | 87 | 4 |
| WEST | 85 | 88 | 90 | 5 |
| West Air Force | 85 | 90 | 90 | 6 |
| 10th Med Grp-USAF Academy | 77 | 89 | 83 | 6 |
| 15th Med Grp-Hickam | *** | *** | *** | *** |
| 21st Med Grp-Peterson | 87 | 83 | 92 | 5 |
| 30th Med Grp-Vandenberg | 94 | 92 | 87 | -7 |
| 341st Med Grp-Malmstrom | 89 | 96 | 91 | 2 |
| 355th Med Grp-Davis Monthan | 91 | 93 | 94 | 3 |
| 366th Med Grp-Mountain Home | 84 | 82 | 88 | 4 |
| 377th Med Grp-Kirtland | 85 | 89 | 97 | 12 |
| 3rd Med Grp-Elmendorf | 77 | 88 | 94 | 17 |
| 509th Med Grp-Whiteman | 97 | 93 | 92 | -5 |
| 55th Med Grp-Offutt | 82 | 93 | 97 | 15 |
| 56th Med Grp-Luke | 85 | 88 | 92 | 7 |
| 5th Med Grp-Minot | 97 | 96 | 92 | -5 |
| 60th Med Grp-Travis | 78 | 86 | 88 | 10 |
| 61st Med Squad-Los Angeles | 83 | 91 | 83 | 0 |
| 75th Med Grp-Hill | 84 | 92 | 85 | 1 |
| 90th Med Grp-F.E. Warren | 81 | 89 | 90 | 9 |
| 92nd Med Grp-Fairchild | 91 | 94 | 96 | 5 |
| 95th Med Grp-Edwards | 93 | 86 | 95 | 2 |
| 99th Med Grp-O'Callaghan Hosp | 85 | 88 | 85 | 0 |
| West Region-Air force | 81 | 92 | 91 | 10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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