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All Users , West Air Force
Claims Processing

Claims Handled Correctly
  2006 2007 2008 Trend
Benchmark 88 88 89 0
CONUS MHS 85 88 88 2
AIR FORCE 85 87 88 4
WEST 88 90 91 3
West Air Force 87 91 92 5
10th Med Grp-USAF Academy 82 88 84 3
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 88 84 90 2
30th Med Grp-Vandenberg 90 96 95 6
341st Med Grp-Malmstrom 87 95 97 10
355th Med Grp-Davis Monthan 93 93 94 1
366th Med Grp-Mountain Home 90 88 96 6
377th Med Grp-Kirtland 86 92 88 2
3rd Med Grp-Elmendorf 83 83 95 12
509th Med Grp-Whiteman 98 94 95 -3
55th Med Grp-Offutt 89 91 94 6
56th Med Grp-Luke 93 93 92 -1
5th Med Grp-Minot 95 96 95 -1
60th Med Grp-Travis 83 85 86 3
61st Med Squad-Los Angeles 83 92 84 0
75th Med Grp-Hill 84 92 91 6
90th Med Grp-F.E. Warren 87 90 92 5
92nd Med Grp-Fairchild 90 94 98 8
95th Med Grp-Edwards 96 89 90 -6
99th Med Grp-O'Callaghan Hosp 83 88 90 7
West Region-Air force 87 93 96 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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