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All Users , Overseas Europe Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 50 | 51 | 2 |
| OVERSEAS | 49 | 52 | 55 | 5 |
| Overseas Europe | 50 | 47 | 54 | 3 |
| 48th Med Grp-Lakenheath | 51 | *** | 52 | 1 |
| 52nd Med Grp-Spangdahlem | *** | 44 | 56 | *** |
| 86th Med Grp-Ramstein | 48 | 42 | 61 | 12 |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | 44 | 47 | 50 | 5 |
| Landstuhl Regional Medcen | 46 | 45 | 51 | 5 |
| Wuerzburg Meddac | 66 | 64 | 58 | -8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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