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All Users , Overseas Pacific Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 50 | 51 | 2 |
| OVERSEAS | 49 | 52 | 55 | 5 |
| Overseas Pacific | 47 | 55 | 55 | 8 |
| 121st Gen Hosp-Seoul | 36 | 58 | 64 | 29 |
| 18th Med Grp-Kadena AB | 52 | *** | 56 | 3 |
| NH Guam-Agana | 63 | 60 | 49 | -14 |
| NH Okinawa | 39 | 42 | 54 | 15 |
| NH Yokosuka | 53 | 42 | 65 | 12 |
| Pacific-Air force | *** | 61 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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