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All Users , North Army
2008 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 68 66 87 85 61 87 59 60 69 68 90 75
ARMY 66 61 85 83 62 87 57 56 70 68 88 74
NORTH 68 67 87 86 59 86 57 60 69 68 89 75
North Army 65 63 86 85 59 85 56 58 72 66 89 76
Blanchfield ACH 64 62 84 81 71 96 63 57 70 67 89 69
Dewitt ACH 63 66 88 90 53 84 59 63 65 73 88 76
Guthrie AHC 58 58 81 74 50 86 64 53 62 51 86 76
Ireland ACH 71 69 89 85 66 87 62 62 74 70 86 68
Keller ACH 70 69 87 95 41 84 44 62 76 68 84 70
Kenner AHC 59 54 75 75 58 69 55 47 68 66 86 67
Kimbrough Amb Car Cen-Ft Meade 65 64 88 81 63 89 55 57 70 52 94 75
McDonald ACH 62 55 89 86 64 89 58 59 70 75 89 80
Walter Reed AMC 66 59 90 83 61 82 54 58 65 66 92 76
Womack AMC 67 64 83 85 58 88 58 57 73 65 89 79
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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