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All Users , North Army 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 68 | 66 | 87 | 85 | 61 | 87 | 59 | 60 | 69 | 68 | 90 | 75 |
| ARMY | 66 | 61 | 85 | 83 | 62 | 87 | 57 | 56 | 70 | 68 | 88 | 74 |
| NORTH | 68 | 67 | 87 | 86 | 59 | 86 | 57 | 60 | 69 | 68 | 89 | 75 |
| North Army | 65 | 63 | 86 | 85 | 59 | 85 | 56 | 58 | 72 | 66 | 89 | 76 |
| Blanchfield ACH | 64 | 62 | 84 | 81 | 71 | 96 | 63 | 57 | 70 | 67 | 89 | 69 |
| Dewitt ACH | 63 | 66 | 88 | 90 | 53 | 84 | 59 | 63 | 65 | 73 | 88 | 76 |
| Guthrie AHC | 58 | 58 | 81 | 74 | 50 | 86 | 64 | 53 | 62 | 51 | 86 | 76 |
| Ireland ACH | 71 | 69 | 89 | 85 | 66 | 87 | 62 | 62 | 74 | 70 | 86 | 68 |
| Keller ACH | 70 | 69 | 87 | 95 | 41 | 84 | 44 | 62 | 76 | 68 | 84 | 70 |
| Kenner AHC | 59 | 54 | 75 | 75 | 58 | 69 | 55 | 47 | 68 | 66 | 86 | 67 |
| Kimbrough Amb Car Cen-Ft Meade | 65 | 64 | 88 | 81 | 63 | 89 | 55 | 57 | 70 | 52 | 94 | 75 |
| McDonald ACH | 62 | 55 | 89 | 86 | 64 | 89 | 58 | 59 | 70 | 75 | 89 | 80 |
| Walter Reed AMC | 66 | 59 | 90 | 83 | 61 | 82 | 54 | 58 | 65 | 66 | 92 | 76 |
| Womack AMC | 67 | 64 | 83 | 85 | 58 | 88 | 58 | 57 | 73 | 65 | 89 | 79 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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