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All Users , North Navy Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 51 | 59 | 72 |
| NAVY | 50 | 55 | 70 |
| NORTH | 50 | 58 | 69 |
| North Navy | 48 | 52 | 64 |
| NACC Newport | 55 | 67 | 74 |
| NBHC Little Creek | 55 | 62 | 80 |
| NBHC Navsta Sewells | 62 | 60 | 75 |
| NBHC Oceana | 63 | 55 | 84 |
| NH Camp Lejeune | 53 | 52 | 65 |
| NH Cherry Point | 41 | 61 | 54 |
| NH Great Lakes | 50 | 59 | 68 |
| NMC Portsmouth | 51 | 62 | 65 |
| NMCL Annapolis | 38 | 52 | 65 |
| NMCL Patuxent River | 43 | 52 | 75 |
| NMCL Quantico | 58 | 55 | 71 |
| NNMC Bethesda | 36 | 49 | 60 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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