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All Users , North Navy Customer Service Problem with Paperwork |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 68 | 71 | 72 | 4 |
| NAVY | 71 | 70 | 70 | -1 |
| NORTH | 67 | 68 | 69 | 3 |
| North Navy | 70 | 72 | 64 | -6 |
| NACC Newport | 74 | 75 | 74 | 0 |
| NBHC Little Creek | 80 | 81 | 80 | 0 |
| NBHC Navsta Sewells | 61 | 70 | 75 | 14 |
| NBHC Oceana | 60 | 71 | 84 | 25 |
| NH Camp Lejeune | 79 | 77 | 65 | -14 |
| NH Cherry Point | 71 | 57 | 54 | -17 |
| NH Great Lakes | 65 | 70 | 68 | 3 |
| NMC Portsmouth | 68 | 73 | 65 | -3 |
| NMCL Annapolis | *** | 68 | 65 | *** |
| NMCL Patuxent River | 65 | 70 | 75 | 10 |
| NMCL Quantico | 69 | 79 | 71 | 2 |
| NNMC Bethesda | 54 | 60 | 60 | 6 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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