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All Users , North Navy Claims Processing Claims Handled Correctly |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| CONUS MHS | 85 | 88 | 88 | 2 |
| NAVY | 85 | 87 | 87 | 2 |
| NORTH | 86 | 87 | 86 | 0 |
| North Navy | 87 | 89 | 83 | -4 |
| NACC Newport | 86 | 89 | 91 | 4 |
| NBHC Little Creek | 89 | 94 | 92 | 2 |
| NBHC Navsta Sewells | 83 | 90 | 81 | -2 |
| NBHC Oceana | 82 | *** | 86 | 4 |
| NH Camp Lejeune | 91 | 93 | 81 | -11 |
| NH Cherry Point | 82 | 79 | 93 | 11 |
| NH Great Lakes | 83 | 82 | 91 | 8 |
| NMC Portsmouth | 86 | 92 | 85 | -1 |
| NMCL Annapolis | *** | 80 | *** | *** |
| NMCL Patuxent River | 90 | 87 | 85 | -5 |
| NMCL Quantico | 82 | 87 | 83 | 2 |
| NNMC Bethesda | 81 | 72 | 88 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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