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All Users , North Air Force 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 68 | 66 | 87 | 85 | 61 | 87 | 59 | 60 | 69 | 68 | 90 | 75 |
| AIR FORCE | 67 | 63 | 87 | 83 | 62 | 88 | 60 | 57 | 65 | 70 | 91 | 78 |
| NORTH | 68 | 67 | 87 | 86 | 59 | 86 | 57 | 60 | 69 | 68 | 89 | 75 |
| North Air Force | 67 | 61 | 86 | 83 | 61 | 87 | 56 | 57 | 63 | 69 | 90 | 77 |
| 1st Med Grp-Langley | 64 | 65 | 86 | 83 | 57 | 88 | 50 | 54 | 66 | 60 | 92 | 82 |
| 305th Med Grp-McGuire | 77 | 62 | 83 | 82 | *** | *** | 70 | 53 | *** | 69 | 92 | 74 |
| 375th Med Grp-Scott | 69 | 62 | 86 | 84 | 53 | 87 | 56 | 60 | 69 | 70 | 89 | 79 |
| 66th Med Grp-Hanscom | 60 | 63 | 90 | 87 | 62 | 81 | 57 | 54 | 57 | 71 | 90 | 78 |
| 74th Med Grp-Wright-Patterson | 71 | 74 | 91 | 89 | 57 | 80 | 56 | 62 | 66 | 77 | 89 | 78 |
| 89th Med Grp-Andrews | 61 | 59 | 83 | 84 | 61 | 84 | 53 | 54 | 56 | 59 | 89 | 71 |
| North Region-Air force | 63 | 53 | 83 | 80 | 62 | 90 | 57 | 55 | 59 | 75 | 94 | 75 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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