Active Duty , West Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 82 | 82 | 82 | 0
NAVY | 82 | 78 | 82 | 0
WEST | 85 | 87 | 84 | 0
West Navy | 81 | 86 | 83 | 2
NACC Port Hueneme | 91 | 89 | 92 | 0
NBHC NAS North Island | 95 | *** | 76 | -18
NBHC NTC San Diego | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 83 | *** | 100 | 19
NH Oak Harbor | *** | 100 | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
NMCL Pearl Harbor | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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