Prime Enrollees , West Army Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 84 | 85 | 86 | 2
ARMY | 85 | 85 | 86 | 1
WEST | 88 | 89 | 89 | 1
West Army | 86 | 87 | 91 | 5
Bassett ACH | 91 | 89 | 100 | 11
Evans ACH | 88 | 81 | 95 | 7
Irwin ACH | 85 | 89 | 77 | -8
L. Wood ACH | 88 | 91 | 95 | 7
Madigan AMC | 86 | 86 | 93 | 7
Munson AHC | 88 | 90 | 93 | 5
R W Bliss AHC | 90 | 88 | 83 | -6
Tripler AMC | *** | *** | *** | ***
William Beaumont AMC | 79 | 78 | 73 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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