All Users , North Navy Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 71 | 87
NAVY | 65 | 85
NORTH | 69 | 85
North Navy | 62 | 83
NACC Newport | 67 | 82
NBHC Little Creek | 64 | 68
NBHC Navsta Sewells | 57 | 75
NBHC Oceana | 72 | 87
NH Camp Lejeune | 69 | 90
NH Cherry Point | *** | ***
NH Great Lakes | 59 | 72
NMC Portsmouth | 63 | 85
NMCL Annapolis | 75 | ***
NMCL Patuxent River | 75 | 92
NMCL Quantico | 54 | 84
NNMC Bethesda | 60 | 92
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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