Active Duty , North Navy Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 65 | 84
NAVY | 57 | 81
NORTH | 62 | 82
North Navy | 55 | 81
NACC Newport | *** | ***
NBHC Little Creek | *** | ***
NBHC Navsta Sewells | 56 | 74
NBHC Oceana | *** | ***
NH Camp Lejeune | *** | ***
NH Cherry Point | *** | ***
NH Great Lakes | 57 | 74
NMC Portsmouth | *** | ***
NMCL Annapolis | *** | ***
NMCL Patuxent River | 66 | 90
NMCL Quantico | *** | ***
NNMC Bethesda | 52 | 82
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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