Enrollees with Military PCM , South Other Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 68 | 84
OTHER | 69 | 88
SOUTH | 72 | 85
South Other | 71 | 89
Out of Catchment South Region | 69 | 85
South Region-Other | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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