All Users , West Army Claims Processing
| 2007 | 2008 | 2009 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 84 | 84 | 86 | 2
ARMY | 84 | 84 | 84 | 1
WEST | 86 | 87 | 88 | 2
West Army | 86 | 88 | 87 | 1
Bassett ACH | 89 | 91 | 95 | 6
Evans ACH | 80 | 82 | 87 | 8
Irwin ACH | 87 | 92 | 80 | -7
L. Wood ACH | 89 | 91 | 88 | -1
Madigan AMC | 88 | 83 | 91 | 4
Munson AHC | 86 | 89 | 91 | 5
R W Bliss AHC | 90 | 86 | 85 | -5
Tripler AMC | 87 | 98 | 86 | 0
William Beaumont AMC | 82 | 83 | 74 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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