Active Duty , North Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 82 | 82 | 82 | 0
NAVY | 82 | 78 | 82 | 0
NORTH | 80 | 78 | 79 | -1
North Navy | 85 | 73 | 81 | -5
NACC Newport | 93 | 83 | 82 | -11
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 88 | 75 | 70 | -18
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | 83 | *** | 60 | -23
NMC Portsmouth | 90 | *** | *** | ***
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | 76 | 67 | 75 | -1
NMCL Quantico | *** | 80 | *** | ***
NNMC Bethesda | 64 | 70 | 73 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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