All Users , South Navy Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 71 | 87
NAVY | 65 | 85
SOUTH | 73 | 88
South Navy | 69 | 88
NBHC Mayport | 63 | 77
NH Beaufort | *** | ***
NH Charleston | 80 | 96
NH Corpus Christi | 76 | 100
NH Jacksonville | 71 | 90
NH Pensacola | 67 | 88
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users