Enrollees with Military PCM , North Army Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 68 | 84
ARMY | 70 | 83
NORTH | 64 | 81
North Army | 65 | 79
Blanchfield ACH | *** | ***
Dewitt ACH | 57 | 74
Guthrie AHC | *** | ***
Ireland ACH | 72 | 83
Keller ACH | *** | ***
Kenner AHC | 54 | 97
Kimbrough Amb Car Cen-Ft Meade | 61 | 74
McDonald ACH | *** | ***
Walter Reed AMC | 52 | 82
Womack AMC | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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