Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 80 | 80 | 80 | 0
ARMY | 78 | 79 | 76 | -2
NORTH | 77 | 79 | 75 | -1
North Army | 72 | 78 | 72 | -1
Blanchfield ACH | *** | *** | *** | ***
Dewitt ACH | *** | *** | *** | ***
Guthrie AHC | *** | *** | *** | ***
Ireland ACH | 82 | *** | 77 | -4
Keller ACH | 65 | 71 | 59 | -6
Kenner AHC | *** | 51 | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 74 | 83 | *** | ***
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 72 | 69 | 62 | -10
Womack AMC | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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