All Users , West Army Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 71 | 87
ARMY | 70 | 84
WEST | 71 | 88
West Army | 68 | 86
Bassett ACH | *** | ***
Evans ACH | 75 | 94
Irwin ACH | 65 | 83
L. Wood ACH | *** | ***
Madigan AMC | 67 | 89
Munson AHC | 74 | 93
R W Bliss AHC | 72 | 95
Tripler AMC | 88 | 96
William Beaumont AMC | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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