Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 82 | 83 | 83 | 1
ARMY | 81 | 83 | 82 | 0
SOUTH | 80 | 80 | 83 | 2
South Army | 81 | 80 | 82 | 2
Bayne-Jones ACH | 76 | 87 | 86 | 10
Brooke AMC | 81 | 60 | *** | ***
Darnall ACH | 97 | 76 | *** | ***
Eisenhower AMC | 79 | 81 | 90 | 11
Fox AHC | 86 | 77 | 82 | -5
Lyster ACH | 81 | 88 | 91 | 10
Martin ACH | 72 | *** | 87 | 15
Moncrief ACH | 82 | 80 | 76 | -6
Reynolds ACH | 66 | 72 | 83 | 18
Winn ACH | 68 | 85 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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