Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 84 | 84 | 85 | 1
ARMY | 85 | 85 | 85 | 1
WEST | 86 | 89 | 88 | 2
West Army | 85 | 89 | 90 | 5
Bassett ACH | 91 | 88 | 99 | 8
Evans ACH | *** | 80 | 95 | ***
Irwin ACH | 85 | 88 | 82 | -2
L. Wood ACH | 90 | 92 | 95 | 5
Madigan AMC | 87 | 96 | *** | ***
Munson AHC | 88 | 90 | 92 | 5
R W Bliss AHC | 89 | 88 | 83 | -7
Tripler AMC | *** | *** | *** | ***
William Beaumont AMC | 82 | 78 | 71 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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