Prime Enrollees , North Army Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 70 | 86
ARMY | 70 | 83
NORTH | 67 | 84
North Army | 66 | 79
Blanchfield ACH | *** | ***
Dewitt ACH | 65 | 79
Guthrie AHC | *** | ***
Ireland ACH | 75 | 85
Keller ACH | 64 | 87
Kenner AHC | 55 | 98
Kimbrough Amb Car Cen-Ft Meade | 62 | 75
McDonald ACH | *** | ***
Walter Reed AMC | 59 | 88
Womack AMC | 72 | 81
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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