All Users , North Army Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 71 | 87
ARMY | 70 | 84
NORTH | 69 | 85
North Army | 66 | 80
Blanchfield ACH | *** | ***
Dewitt ACH | 68 | 80
Guthrie AHC | *** | ***
Ireland ACH | 76 | 83
Keller ACH | 65 | 89
Kenner AHC | 55 | 98
Kimbrough Amb Car Cen-Ft Meade | 64 | 77
McDonald ACH | *** | ***
Walter Reed AMC | 52 | 90
Womack AMC | 68 | 83
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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