Prime Enrollees , West Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 84 | 85 | 86 | 2
NAVY | 84 | 84 | 84 | 1
WEST | 88 | 89 | 89 | 1
West Navy | 84 | 91 | 86 | 2
NACC Port Hueneme | 94 | 89 | 92 | -2
NBHC NAS North Island | 97 | 82 | 82 | -14
NBHC NTC San Diego | 92 | 86 | 87 | -6
NH Bremerton | 87 | 90 | 86 | -2
NH Camp Pendleton | 83 | 92 | 87 | 4
NH LeMoore | 90 | 91 | 96 | 6
NH Oak Harbor | 89 | 96 | 86 | -3
NH Twentynine Palms | 95 | 86 | 94 | -1
NMC San Diego | 85 | 97 | 83 | -2
NMCL Pearl Harbor | 75 | 84 | 94 | 18
TRICARE Outpatient-Chula Vista | 91 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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