Prime Enrollees , West Other Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 83 | 84 | 84 | 2
OTHER | 82 | 84 | 85 | 2
WEST | 86 | 87 | 87 | 1
West Other | 85 | 87 | 87 | 1
Out of Catchment West Region | 85 | 87 | 86 | 1
West Region-Other | *** | *** | 92 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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