Active Duty , South Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 82 | 82 | 82 | 0
NAVY | 82 | 78 | 82 | 0
SOUTH | 81 | 80 | 83 | 2
South Navy | 80 | 78 | 86 | 6
NBHC Mayport | *** | *** | *** | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | 87 | *** | *** | ***
NH Corpus Christi | 75 | 72 | 94 | 19
NH Jacksonville | 84 | 86 | *** | ***
NH Pensacola | 80 | 76 | 86 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users