Active Duty , South Army 2009 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 82 | 84 | 92 | 79 | 85 | 57 | 70 | 78 | 77 | 91 | 83
US MHS | 69 | 68 | 89 | 75 | 81 | 54 | 50 | 67 | 70 | 90 | 77
ARMY | 66 | 63 | 89 | 75 | 78 | 53 | 47 | 68 | 67 | 90 | 75
SOUTH | 71 | 69 | 88 | 78 | 82 | 55 | 50 | 68 | 68 | 90 | 78
South Army | 66 | 61 | 86 | 78 | 80 | 52 | 44 | 68 | 63 | 89 | 74
Bayne-Jones ACH | 71 | 56 | *** | *** | *** | 52 | 37 | *** | 77 | 77 | 63
Brooke AMC | 64 | 63 | 84 | *** | *** | 49 | 48 | 77 | 67 | 94 | 88
Darnall ACH | 65 | 58 | 82 | *** | *** | 46 | 28 | 59 | 60 | 86 | 71
Eisenhower AMC | 73 | 64 | 87 | *** | 88 | 57 | 50 | 74 | 71 | 90 | 84
Fox AHC | 76 | 74 | 91 | *** | 75 | 58 | 59 | 57 | 80 | 91 | 71
Lyster ACH | 75 | 65 | *** | *** | *** | 45 | 49 | 75 | 69 | 84 | 74
Martin ACH | 69 | 71 | *** | *** | *** | 62 | 54 | *** | 72 | 78 | 77
Moncrief ACH | 73 | 64 | 90 | *** | *** | 58 | 62 | 79 | 73 | 93 | 88
Reynolds ACH | 59 | 66 | 95 | *** | *** | 54 | 46 | 79 | 62 | 86 | 76
Winn ACH | 61 | 62 | *** | *** | *** | 54 | 54 | *** | 41 | 94 | 67
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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