All Users , West Navy Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 71 | 87
NAVY | 65 | 85
WEST | 71 | 88
West Navy | 68 | 85
NACC Port Hueneme | 76 | 81
NBHC NAS North Island | 59 | 69
NBHC NTC San Diego | 58 | 91
NH Bremerton | 76 | 78
NH Camp Pendleton | 79 | 89
NH LeMoore | 62 | 87
NH Oak Harbor | 56 | 73
NH Twentynine Palms | 58 | 87
NMC San Diego | 63 | 88
NMCL Pearl Harbor | 61 | 84
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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