Prime Enrollees , South Army 2009 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 82 | 84 | 92 | 79 | 85 | 57 | 70 | 78 | 77 | 91 | 83
US MHS | 74 | 73 | 90 | 78 | 85 | 61 | 57 | 70 | 72 | 90 | 78
ARMY | 69 | 66 | 89 | 77 | 84 | 58 | 52 | 71 | 69 | 89 | 77
SOUTH | 76 | 75 | 89 | 80 | 85 | 63 | 58 | 71 | 72 | 90 | 77
South Army | 73 | 67 | 89 | 82 | 84 | 60 | 52 | 72 | 70 | 89 | 76
Bayne-Jones ACH | 79 | 62 | *** | *** | 85 | 60 | 42 | 91 | 75 | 85 | 70
Brooke AMC | 72 | 70 | 86 | *** | 82 | 64 | 58 | 75 | 72 | 91 | 77
Darnall ACH | 71 | 64 | 83 | 85 | 81 | 55 | 44 | 62 | 61 | 89 | 74
Eisenhower AMC | 75 | 69 | 90 | 87 | 91 | 66 | 60 | 75 | 79 | 88 | 82
Fox AHC | 74 | 74 | 90 | 83 | 83 | 57 | 53 | 67 | 80 | 90 | 79
Lyster ACH | 83 | 73 | 94 | 82 | 92 | 61 | 59 | 79 | 70 | 90 | 72
Martin ACH | 75 | 72 | 90 | *** | 90 | 66 | 54 | 72 | 74 | 88 | 78
Moncrief ACH | 87 | 81 | 94 | 86 | 89 | 70 | 74 | 79 | 75 | 91 | 83
Reynolds ACH | 68 | 73 | 89 | *** | 85 | 66 | 51 | 72 | 61 | 85 | 78
Winn ACH | 68 | 68 | 93 | *** | 85 | 55 | 51 | 76 | 53 | 90 | 71
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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