All Users , Overseas Europe Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 83 | 83 | 85 | 2
OVERSEAS | 77 | 77 | 77 | 0
Overseas Europe | 76 | 81 | 80 | 4
48th Med Grp-Lakenheath | 84 | 90 | 80 | -5
52nd Med Grp-Spangdahlem | 82 | 82 | 87 | 4
86th Med Grp-Ramstein | 73 | 93 | 78 | 5
Europe-Navy | 65 | *** | *** | ***
Heidelberg Meddac | 70 | 78 | 76 | 5
Landstuhl Regional Medcen | 80 | 87 | 75 | -5
NH Sigonella | *** | *** | *** | ***
Wuerzburg Meddac | 80 | 74 | 90 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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