All Users , North Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 85 | 87 | 2
NAVY | 85 | 84 | 87 | 2
NORTH | 84 | 83 | 86 | 2
North Navy | 86 | 81 | 87 | 1
NACC Newport | 86 | 88 | 88 | 2
NBHC Little Creek | 92 | 89 | 86 | -6
NBHC Navsta Sewells | 87 | 78 | 71 | -17
NBHC Oceana | *** | 83 | 82 | ***
NH Camp Lejeune | 90 | 78 | 88 | -2
NH Cherry Point | 77 | 91 | 91 | 15
NH Great Lakes | 80 | 88 | 66 | -14
NMC Portsmouth | 89 | 83 | 91 | 1
NMCL Annapolis | 78 | *** | *** | ***
NMCL Patuxent River | 84 | 82 | 85 | 1
NMCL Quantico | 84 | 81 | 74 | -10
NNMC Bethesda | 70 | 85 | 89 | 19
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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