All Users , South Army How Well Doctors Communicate 2009
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 91 | 93 | 94 | 89
US MHS | 89 | 92 | 92 | 87
ARMY | 89 | 91 | 91 | 86
SOUTH | 89 | 91 | 92 | 86
South Army | 91 | 90 | 93 | 84
Bayne-Jones ACH | 94 | 96 | 98 | 96
Brooke AMC | 85 | 85 | 90 | 87
Darnall ACH | 82 | 86 | 92 | 72
Eisenhower AMC | 91 | 91 | 93 | 86
Fox AHC | 90 | 93 | 90 | 88
Lyster ACH | 94 | 96 | 93 | 91
Martin ACH | 91 | 95 | 94 | 81
Moncrief ACH | 94 | 93 | 94 | 91
Reynolds ACH | 90 | 91 | 91 | 83
Winn ACH | 91 | 96 | 94 | 94
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users