All Users , North Other Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 85 | 87 | 2
OTHER | 85 | 86 | 88 | 3
NORTH | 84 | 83 | 86 | 2
North Other | 83 | 84 | 88 | 5
North Region-Other | *** | 88 | 92 | ***
Out of Catchment North Region | 83 | 83 | 87 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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