Enrollees with Military PCM , Overseas Europe Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 82 | 83 | 83 | 1
OVERSEAS | 77 | 80 | 78 | 1
Overseas Europe | 76 | 83 | 81 | 5
48th Med Grp-Lakenheath | 84 | 90 | 78 | -6
52nd Med Grp-Spangdahlem | 81 | 81 | 86 | 5
86th Med Grp-Ramstein | 72 | 94 | *** | ***
Europe-Navy | *** | *** | *** | ***
Heidelberg Meddac | 71 | 79 | 77 | 6
Landstuhl Regional Medcen | 78 | 87 | 76 | -2
NH Sigonella | *** | *** | *** | ***
Wuerzburg Meddac | 78 | 77 | 88 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users