Enrollees with Military PCM , North Navy Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 83 | 85
NAVY | 84 | 84
NORTH | 79 | 82
North Navy | 83 | 84
NACC Newport | 78 | 87
NBHC Little Creek | 88 | 87
NBHC Navsta Sewells | 66 | 70
NBHC Oceana | 82 | 80
NH Camp Lejeune | 88 | 87
NH Cherry Point | 90 | 90
NH Great Lakes | 71 | 65
NMC Portsmouth | 85 | 86
NMCL Annapolis | *** | ***
NMCL Patuxent River | 82 | 84
NMCL Quantico | 66 | 73
NNMC Bethesda | 82 | 83
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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