Active Duty , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 80 | 80 | 80 | 0
NAVY | 79 | 80 | 80 | 0
SOUTH | 80 | 76 | 81 | 1
South Navy | 78 | 77 | 83 | 5
NBHC Mayport | *** | *** | *** | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | 89 | *** | *** | ***
NH Corpus Christi | 68 | 59 | 91 | 23
NH Jacksonville | 88 | 83 | *** | ***
NH Pensacola | 77 | 81 | 80 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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