All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 83 | 83 | 85 | 2
NAVY | 83 | 82 | 85 | 2
SOUTH | 82 | 82 | 84 | 2
South Navy | 83 | 83 | 87 | 4
NBHC Mayport | 79 | 81 | 88 | 9
NH Beaufort | 88 | 85 | 90 | 3
NH Charleston | 89 | 90 | 92 | 3
NH Corpus Christi | 74 | 74 | 87 | 12
NH Jacksonville | 86 | 87 | 80 | -6
NH Pensacola | 83 | 89 | 89 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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