Prime Enrollees , West Navy How Well Doctors Communicate 2009
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 91 | 93 | 94 | 89
US MHS | 88 | 92 | 92 | 86
NAVY | 88 | 93 | 92 | 87
WEST | 88 | 92 | 92 | 87
West Navy | 90 | 92 | 93 | 89
NACC Port Hueneme | 92 | 97 | 97 | 95
NBHC NAS North Island | 93 | 94 | 93 | 81
NBHC NTC San Diego | 77 | 86 | 81 | 71
NH Bremerton | 89 | 93 | 94 | 89
NH Camp Pendleton | 90 | 92 | 94 | 86
NH LeMoore | 94 | 96 | 95 | 91
NH Oak Harbor | 87 | 92 | 86 | 80
NH Twentynine Palms | 91 | 100 | 93 | 88
NMC San Diego | 93 | 95 | 97 | 90
NMCL Pearl Harbor | 93 | 92 | 94 | 92
TRICARE Outpatient-Chula Vista | 80 | 85 | 84 | 79
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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