Active Duty , West Navy How Well Doctors Communicate 2009
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 91 | 93 | 94 | 89
US MHS | 88 | 92 | 91 | 86
NAVY | 89 | 93 | 92 | 87
WEST | 86 | 92 | 90 | 87
West Navy | 91 | 94 | 96 | 91
NACC Port Hueneme | 95 | 100 | 99 | 98
NBHC NAS North Island | 95 | 94 | 92 | 81
NBHC NTC San Diego | 66 | 90 | 70 | 59
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 89 | 93 | 92 | 93
NH Oak Harbor | 90 | 92 | 87 | 84
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | 90 | 98 | 100 | 89
NMCL Pearl Harbor | 98 | 98 | 96 | 94
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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