Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 84 | 84 | 85 | 1
ARMY | 85 | 85 | 85 | 1
NORTH | 83 | 81 | 82 | -2
North Army | 86 | 82 | 81 | -5
Blanchfield ACH | 96 | 99 | *** | ***
Dewitt ACH | 87 | 80 | 71 | -16
Guthrie AHC | 88 | 81 | 92 | 3
Ireland ACH | 82 | 82 | 75 | -7
Keller ACH | 93 | 72 | 64 | -29
Kenner AHC | 89 | 63 | 78 | -11
Kimbrough Amb Car Cen-Ft Meade | 88 | 83 | 90 | 1
McDonald ACH | 79 | 87 | *** | ***
Walter Reed AMC | 73 | 83 | 72 | -1
Womack AMC | 83 | 76 | 79 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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