Prime Enrollees , West Navy Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 84 | 86
NAVY | 85 | 84
WEST | 87 | 89
West Navy | 86 | 86
NACC Port Hueneme | 88 | 92
NBHC NAS North Island | 79 | 82
NBHC NTC San Diego | 88 | 87
NH Bremerton | 92 | 86
NH Camp Pendleton | 87 | 87
NH LeMoore | 95 | 96
NH Oak Harbor | 88 | 86
NH Twentynine Palms | 74 | 94
NMC San Diego | 87 | 83
NMCL Pearl Harbor | 99 | 94
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users