Active Duty , North Navy How Well Doctors Communicate 2009
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 91 | 93 | 94 | 89
US MHS | 88 | 92 | 91 | 86
NAVY | 89 | 93 | 92 | 87
NORTH | 89 | 93 | 91 | 87
North Navy | 89 | 92 | 91 | 87
NACC Newport | 76 | 90 | 82 | 80
NBHC Little Creek | 87 | 82 | 81 | 70
NBHC Navsta Sewells | 73 | 83 | 76 | 71
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | 90 | 96 | 94 | 91
NMC Portsmouth | *** | *** | *** | ***
NMCL Annapolis | 93 | 90 | 88 | 92
NMCL Patuxent River | 80 | 89 | 87 | 84
NMCL Quantico | 93 | 93 | 96 | 91
NNMC Bethesda | 95 | 93 | 94 | 94
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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