All Users , West Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 85 | 87 | 2
NAVY | 85 | 84 | 87 | 2
WEST | 88 | 89 | 89 | 1
West Navy | 85 | 89 | 87 | 2
NACC Port Hueneme | 94 | 90 | 91 | -3
NBHC NAS North Island | 97 | 83 | 81 | -16
NBHC NTC San Diego | 82 | 85 | 87 | 6
NH Bremerton | 87 | 89 | 87 | 0
NH Camp Pendleton | 85 | 85 | 89 | 4
NH LeMoore | 91 | 92 | 97 | 5
NH Oak Harbor | 90 | 97 | 87 | -3
NH Twentynine Palms | 95 | 87 | 86 | -9
NMC San Diego | 86 | 97 | 84 | -2
NMCL Pearl Harbor | 76 | 84 | 92 | 16
TRICARE Outpatient-Chula Vista | 92 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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