Prime Enrollees , North Air Force Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 70 | 86
AIR FORCE | 71 | 86
NORTH | 67 | 84
North Air Force | 69 | 84
1st Med Grp-Langley | 55 | 73
305th Med Grp-McGuire | *** | ***
375th Med Grp-Scott | 81 | 91
66th Med Grp-Hanscom | 75 | 86
74th Med Grp-Wright-Patterson | 79 | 94
89th Med Grp-Andrews | 72 | 85
North Region-Air force | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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