Prime Enrollees , North Navy Customer Service Courteous Customer Service
| 2007 * | 2008 * | 2009 | Trend
Benchmark | *** | *** | 87 | ***
US MHS | *** | *** | 86 | ***
NAVY | *** | *** | 83 | ***
NORTH | *** | *** | 84 | ***
North Navy | *** | *** | 82 | ***
NACC Newport | *** | *** | 82 | ***
NBHC Little Creek | *** | *** | 67 | ***
NBHC Navsta Sewells | *** | *** | 76 | ***
NBHC Oceana | *** | *** | 86 | ***
NH Camp Lejeune | *** | *** | 90 | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | *** | *** | 71 | ***
NMC Portsmouth | *** | *** | 82 | ***
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | *** | *** | 92 | ***
NMCL Quantico | *** | *** | 85 | ***
NNMC Bethesda | *** | *** | 94 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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