Active Duty , North Navy Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 80 | 82
NAVY | 80 | 82
NORTH | 75 | 79
North Navy | 79 | 81
NACC Newport | 65 | 82
NBHC Little Creek | *** | ***
NBHC Navsta Sewells | 66 | 70
NBHC Oceana | *** | ***
NH Camp Lejeune | *** | ***
NH Cherry Point | *** | ***
NH Great Lakes | 75 | 60
NMC Portsmouth | *** | ***
NMCL Annapolis | *** | ***
NMCL Patuxent River | 72 | 75
NMCL Quantico | *** | ***
NNMC Bethesda | 78 | 73
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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