Prime Enrollees , North Navy Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 70 | 86
NAVY | 64 | 83
NORTH | 67 | 84
North Navy | 60 | 82
NACC Newport | 68 | 82
NBHC Little Creek | 63 | 67
NBHC Navsta Sewells | 59 | 76
NBHC Oceana | 71 | 86
NH Camp Lejeune | 69 | 90
NH Cherry Point | *** | ***
NH Great Lakes | 56 | 71
NMC Portsmouth | 60 | 82
NMCL Annapolis | *** | ***
NMCL Patuxent River | 76 | 92
NMCL Quantico | 58 | 85
NNMC Bethesda | 57 | 94
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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