Enrollees with Military PCM , North Army Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 82 | 83 | 83 | 1
ARMY | 81 | 83 | 82 | 0
NORTH | 80 | 81 | 79 | -1
North Army | 81 | 82 | 77 | -4
Blanchfield ACH | 92 | 93 | *** | ***
Dewitt ACH | 82 | 81 | 77 | -5
Guthrie AHC | 87 | 81 | 77 | -10
Ireland ACH | 83 | 87 | 73 | -10
Keller ACH | 69 | 75 | 63 | -6
Kenner AHC | 90 | 64 | 91 | 2
Kimbrough Amb Car Cen-Ft Meade | 88 | 87 | 88 | 0
McDonald ACH | 83 | 84 | 98 | 14
Walter Reed AMC | 73 | 73 | 61 | -12
Womack AMC | 68 | 76 | 72 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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