Prime Enrollees , West Other Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 70 | 86
OTHER | 71 | 89
WEST | 71 | 87
West Other | 72 | 90
Out of Catchment West Region | 69 | 89
West Region-Other | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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