All Users , North Army Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 83 | 83 | 85 | 2
ARMY | 82 | 82 | 82 | 0
NORTH | 82 | 83 | 83 | 1
North Army | 81 | 80 | 78 | -3
Blanchfield ACH | 94 | 90 | 85 | -9
Dewitt ACH | 83 | 81 | 79 | -4
Guthrie AHC | 89 | 82 | 78 | -11
Ireland ACH | 88 | 89 | 78 | -11
Keller ACH | 71 | 83 | 68 | -3
Kenner AHC | 90 | 66 | 90 | 0
Kimbrough Amb Car Cen-Ft Meade | 85 | 87 | 89 | 4
McDonald ACH | 85 | 85 | 98 | 14
Walter Reed AMC | 66 | 74 | 73 | 7
Womack AMC | 78 | 84 | 84 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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