All Users , Overseas Pacific How Well Doctors Communicate 2009
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 91 | 93 | 94 | 89
US MHS | 89 | 92 | 92 | 87
OVERSEAS | 90 | 93 | 93 | 86
Overseas Pacific | 89 | 91 | 93 | 85
121st Gen Hosp-Seoul | 93 | 92 | 93 | 90
18th Med Grp-Kadena AB | 81 | 84 | 91 | 78
35th Med Grp-Misawa | 95 | 95 | 98 | 96
36th Med Grp-Andersen | 88 | 92 | 93 | 85
51st Med Grp-Osan AB | 84 | 88 | 84 | 82
NH Guam-Agana | 94 | 92 | 96 | 91
NH Okinawa | 97 | 99 | 96 | 88
NH Yokosuka | 82 | 90 | 93 | 80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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