Enrollees with Military PCM , West Navy Claims Processing Claims Handled Correctly
| 2007 | 2008 | 2009 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 84 | 84 | 85 | 1
NAVY | 83 | 83 | 84 | 0
WEST | 86 | 89 | 88 | 2
West Navy | 83 | 93 | 85 | 2
NACC Port Hueneme | 94 | 89 | 91 | -3
NBHC NAS North Island | 96 | 81 | 79 | -16
NBHC NTC San Diego | 92 | 86 | 86 | -6
NH Bremerton | 81 | 91 | 85 | 4
NH Camp Pendleton | 78 | *** | 81 | 3
NH LeMoore | 90 | 90 | 94 | 4
NH Oak Harbor | 87 | 96 | 84 | -3
NH Twentynine Palms | 94 | 89 | 94 | 0
NMC San Diego | 79 | *** | 77 | -2
NMCL Pearl Harbor | 74 | 83 | 93 | 18
TRICARE Outpatient-Chula Vista | 91 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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