Enrollees with Military PCM , West Other How Well Doctors Communicate Listens Carefully
| 2007 | 2008 | 2009 | Trend #
Benchmark | 92 | 92 | 91 | 0
US MHS | 85 | 87 | 87 | 2
OTHER | 88 | 92 | 91 | 3
WEST | 84 | 87 | 87 | 3
West Other | 92 | 94 | 89 | -3
Out of Catchment West Region | 93 | 95 | 91 | -3
West Region-Other | *** | *** | 90 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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