Enrollees with Military PCM , West Navy Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 68 | 84
NAVY | 64 | 83
WEST | 70 | 86
West Navy | 67 | 83
NACC Port Hueneme | 77 | 82
NBHC NAS North Island | 59 | 69
NBHC NTC San Diego | 58 | 91
NH Bremerton | 74 | 76
NH Camp Pendleton | 73 | 85
NH LeMoore | 75 | 85
NH Oak Harbor | *** | ***
NH Twentynine Palms | *** | ***
NMC San Diego | 64 | 84
NMCL Pearl Harbor | 66 | 84
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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