Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 83 | 84 | 84 | 2
NAVY | 82 | 83 | 85 | 3
NORTH | 81 | 82 | 82 | 2
North Navy | 82 | 81 | 84 | 1
NACC Newport | 85 | 85 | 78 | -7
NBHC Little Creek | 93 | 86 | 89 | -4
NBHC Navsta Sewells | 84 | 75 | 66 | -18
NBHC Oceana | *** | 81 | 83 | ***
NH Camp Lejeune | 89 | 81 | 89 | 0
NH Cherry Point | 85 | 84 | 93 | 8
NH Great Lakes | 80 | 83 | 71 | -9
NMC Portsmouth | 83 | 85 | 86 | 3
NMCL Annapolis | 85 | *** | *** | ***
NMCL Patuxent River | 87 | 78 | 82 | -5
NMCL Quantico | 81 | 81 | 66 | -15
NNMC Bethesda | 65 | 82 | 84 | 18
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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