Enrollees with Military PCM , West Navy Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 83 | 85
NAVY | 84 | 84
WEST | 86 | 88
West Navy | 85 | 85
NACC Port Hueneme | 88 | 91
NBHC NAS North Island | 77 | 79
NBHC NTC San Diego | 87 | 86
NH Bremerton | 91 | 85
NH Camp Pendleton | 82 | 81
NH LeMoore | 91 | 94
NH Oak Harbor | 86 | 84
NH Twentynine Palms | *** | 94
NMC San Diego | 86 | 77
NMCL Pearl Harbor | 99 | 93
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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