All Users , West Army How Well Doctors Communicate Listens Carefully
| 2007 | 2008 | 2009 | Trend #
Benchmark | 92 | 92 | 91 | 0
US MHS | 88 | 89 | 89 | 1
ARMY | 86 | 89 | 89 | 2
WEST | 88 | 88 | 89 | 2
West Army | 86 | 87 | 87 | 2
Bassett ACH | 89 | 97 | 82 | -7
Evans ACH | 88 | 74 | 88 | 0
Irwin ACH | 79 | 83 | 93 | 14
L. Wood ACH | 89 | 71 | 90 | 1
Madigan AMC | 90 | 94 | 87 | -3
Munson AHC | 87 | 94 | 93 | 6
R W Bliss AHC | 90 | 88 | 97 | 7
Tripler AMC | 83 | 87 | 86 | 3
William Beaumont AMC | 84 | 83 | 87 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users