Active Duty , West Army Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 65 | 84
ARMY | 68 | 82
WEST | 66 | 84
West Army | 64 | 83
Bassett ACH | *** | ***
Evans ACH | *** | ***
Irwin ACH | *** | ***
L. Wood ACH | *** | ***
Madigan AMC | *** | ***
Munson AHC | 60 | 95
R W Bliss AHC | *** | ***
Tripler AMC | *** | ***
William Beaumont AMC | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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