Prime Enrollees , North Other Customer Service 2009
| Getting Information | Courteous Customer Service
Benchmark | 71 | 87
US MHS | 70 | 86
OTHER | 71 | 89
NORTH | 67 | 84
North Other | 71 | 88
North Region-Other | 79 | 100
Out of Catchment North Region | 67 | 85
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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