Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 80 | 80 | 80 | 0
NAVY | 79 | 80 | 80 | 0
WEST | 82 | 85 | 83 | 1
West Navy | 79 | 88 | 82 | 3
NACC Port Hueneme | 88 | 73 | 86 | -2
NBHC NAS North Island | 90 | *** | 76 | -15
NBHC NTC San Diego | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 70 | *** | 96 | 26
NH Oak Harbor | *** | *** | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
NMCL Pearl Harbor | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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