All Users , West Army Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 85 | 87
ARMY | 82 | 86
WEST | 87 | 89
West Army | 86 | 89
Bassett ACH | 93 | 98
Evans ACH | 85 | 90
Irwin ACH | 80 | 79
L. Wood ACH | 87 | 89
Madigan AMC | 88 | 95
Munson AHC | 89 | 93
R W Bliss AHC | 88 | 81
Tripler AMC | 81 | 92
William Beaumont AMC | 75 | 74
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users