Enrollees with Military PCM , West Army Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 83 | 85
ARMY | 82 | 85
WEST | 86 | 88
West Army | 86 | 90
Bassett ACH | 92 | 99
Evans ACH | 88 | 95
Irwin ACH | 89 | 82
L. Wood ACH | 95 | 95
Madigan AMC | *** | ***
Munson AHC | 88 | 92
R W Bliss AHC | 88 | 83
Tripler AMC | *** | ***
William Beaumont AMC | 72 | 71
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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