Active Duty , West Army How Well Doctors Communicate Listens Carefully
| 2007 | 2008 | 2009 | Trend #
Benchmark | 92 | 92 | 91 | 0
US MHS | 84 | 86 | 88 | 4
ARMY | 83 | 85 | 87 | 4
WEST | 83 | 84 | 86 | 3
West Army | 82 | 76 | 81 | 0
Bassett ACH | *** | *** | *** | ***
Evans ACH | *** | *** | 89 | ***
Irwin ACH | *** | *** | *** | ***
L. Wood ACH | *** | *** | *** | ***
Madigan AMC | 87 | *** | 72 | -16
Munson AHC | 87 | 90 | 89 | 2
R W Bliss AHC | *** | *** | 100 | ***
Tripler AMC | *** | *** | 82 | ***
William Beaumont AMC | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users