All Users , North Navy Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 85 | 87
NAVY | 85 | 87
NORTH | 83 | 86
North Navy | 83 | 87
NACC Newport | 79 | 88
NBHC Little Creek | 87 | 86
NBHC Navsta Sewells | 66 | 71
NBHC Oceana | 84 | 82
NH Camp Lejeune | 87 | 88
NH Cherry Point | 91 | 91
NH Great Lakes | 72 | 66
NMC Portsmouth | 83 | 91
NMCL Annapolis | *** | ***
NMCL Patuxent River | 82 | 85
NMCL Quantico | 67 | 74
NNMC Bethesda | 88 | 89
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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