Prime Enrollees , South Army How Well Doctors Communicate 2009
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 91 | 93 | 94 | 89
US MHS | 88 | 92 | 92 | 86
ARMY | 88 | 91 | 91 | 86
SOUTH | 88 | 91 | 91 | 85
South Army | 90 | 90 | 92 | 85
Bayne-Jones ACH | 92 | *** | 97 | 95
Brooke AMC | 84 | 83 | 89 | 86
Darnall ACH | 82 | 88 | 90 | 73
Eisenhower AMC | 91 | 90 | 94 | 86
Fox AHC | 90 | 92 | 90 | 88
Lyster ACH | 96 | 95 | 92 | 93
Martin ACH | 90 | 95 | 94 | 80
Moncrief ACH | 95 | 94 | 94 | 93
Reynolds ACH | 87 | 88 | 89 | 90
Winn ACH | 89 | 95 | 93 | 94
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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