Enrollees with Military PCM , West Army How Well Doctors Communicate
| 2007 | 2008 | 2009 | Trend #
Benchmark | 92 | 92 | 92 | 0
US MHS | 87 | 88 | 89 | 2
ARMY | 87 | 89 | 89 | 1
WEST | 87 | 88 | 89 | 2
West Army | 88 | 87 | 89 | 1
Bassett ACH | 88 | 94 | 81 | -6
Evans ACH | 89 | 82 | 88 | -1
Irwin ACH | 86 | 86 | 94 | 8
L. Wood ACH | 93 | 72 | 94 | 1
Madigan AMC | 92 | 92 | 88 | -4
Munson AHC | 89 | 93 | 94 | 5
R W Bliss AHC | 87 | 87 | 98 | 11
Tripler AMC | 85 | 89 | 85 | 0
William Beaumont AMC | 85 | 87 | 92 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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