Prime Enrollees , South Air Force 2009 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 82 | 84 | 92 | 79 | 85 | 57 | 70 | 78 | 77 | 91 | 83
US MHS | 74 | 73 | 90 | 78 | 85 | 61 | 57 | 70 | 72 | 90 | 78
AIR FORCE | 74 | 71 | 87 | 79 | 84 | 61 | 54 | 65 | 73 | 91 | 82
SOUTH | 76 | 75 | 89 | 80 | 85 | 63 | 58 | 71 | 72 | 90 | 77
South Air Force | 76 | 71 | 87 | 78 | 83 | 62 | 55 | 67 | 73 | 91 | 82
12th Med Grp-Randolph | 76 | 69 | 84 | 77 | 85 | 67 | 56 | 64 | 73 | 94 | 88
14th Med Grp-Columbus | 90 | 86 | 95 | 84 | 84 | 68 | 63 | 69 | 75 | 93 | 69
16th Med Grp-Hurlburt Field | 72 | 65 | 83 | 70 | 70 | 57 | 49 | 61 | 79 | 91 | ***
17th Med Grp-Goodfellow | 75 | 67 | 87 | *** | 90 | 62 | 51 | 55 | 71 | 90 | 76
20th Med Grp-Shaw | 82 | 80 | 86 | 78 | 84 | 62 | 56 | 70 | 77 | 90 | 87
2nd Med Grp-Barksdale | 77 | 67 | 84 | 66 | 72 | 55 | 48 | 64 | 84 | 86 | 75
314th Med Grp-Little Rock | 78 | 71 | 92 | 66 | 81 | 58 | 58 | 71 | 78 | 92 | 76
325th Med Grp-Tyndall | 76 | 67 | 78 | 76 | 78 | 54 | 49 | 62 | 76 | 91 | 81
347th Med Grp-Moody | 78 | 69 | 85 | *** | 93 | 62 | 58 | 62 | 63 | 92 | 88
42nd Med Grp-Maxwell | 77 | 82 | 91 | 78 | 86 | 58 | 56 | 73 | 64 | 93 | 78
437th Med Grp-Charleston | 74 | 67 | 94 | *** | 88 | 47 | 51 | 76 | 67 | 93 | 80
45th Med Grp-Patrick | 84 | 74 | 91 | 90 | 83 | 65 | 61 | 66 | 79 | 89 | 80
59th Med Wing-Lackland | 72 | 63 | 82 | 64 | 80 | 64 | 54 | 62 | 73 | 91 | 85
6th Med Grp-MacDill | 73 | 68 | 90 | 77 | 84 | 68 | 52 | 59 | 76 | 92 | 80
72nd Med Grp-Tinker | 74 | 72 | 91 | 82 | 84 | 59 | 53 | 72 | 76 | 90 | 80
78th Med Grp-Robins | 82 | 74 | 89 | 81 | 89 | 66 | 53 | 64 | 70 | 94 | 79
7th Med Grp-Dyess | 74 | 69 | 90 | 87 | 88 | 59 | 52 | 66 | 70 | 90 | 83
81st Med Grp-Keesler | 79 | 74 | 85 | *** | 83 | 71 | 60 | 73 | 73 | 88 | 81
82nd Med Grp-Sheppard | 75 | 73 | 80 | 80 | 80 | 58 | 52 | 67 | 79 | 93 | 81
96th Med Grp-Eglin | 76 | 70 | 84 | 83 | 85 | 63 | 58 | 74 | 72 | 89 | 80
South Region-Air force | 87 | 89 | 91 | *** | 92 | 69 | 62 | 83 | 57 | 88 | 91
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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