All Users , South Army Claims Processing Claims Handled in a Reasonable Time
| 2007 | 2008 | 2009 | Trend
Benchmark | 83 | 83 | 84 | 0
US MHS | 83 | 83 | 85 | 2
ARMY | 82 | 82 | 82 | 0
SOUTH | 82 | 82 | 84 | 2
South Army | 83 | 81 | 85 | 2
Bayne-Jones ACH | 77 | 90 | 87 | 11
Brooke AMC | 86 | 67 | 80 | -7
Darnall ACH | 89 | 81 | 82 | -7
Eisenhower AMC | 82 | 83 | 91 | 9
Fox AHC | 86 | 78 | 82 | -4
Lyster ACH | 83 | 89 | 92 | 9
Martin ACH | 72 | 94 | 87 | 15
Moncrief ACH | 82 | 82 | 85 | 3
Reynolds ACH | 75 | 78 | 87 | 12
Winn ACH | 76 | 87 | 81 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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