All Users , West Navy Claims Processing
| 2007 | 2008 | 2009 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 84 | 84 | 86 | 2
NAVY | 84 | 83 | 86 | 2
WEST | 86 | 87 | 88 | 2
West Navy | 84 | 88 | 87 | 3
NACC Port Hueneme | 91 | 86 | 89 | -2
NBHC NAS North Island | 94 | 82 | 79 | -15
NBHC NTC San Diego | 86 | 83 | 88 | 1
NH Bremerton | 84 | 87 | 90 | 6
NH Camp Pendleton | 86 | 86 | 89 | 3
NH LeMoore | 88 | 91 | 93 | 5
NH Oak Harbor | 89 | 93 | 87 | -1
NH Twentynine Palms | 94 | 92 | 80 | -14
NMC San Diego | 82 | 95 | 86 | 3
NMCL Pearl Harbor | 81 | 83 | 96 | 15
TRICARE Outpatient-Chula Vista | 90 | 77 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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