Enrollees with Military PCM , Overseas Pacific Claims Processing 2009
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 84 | 86
US MHS | 83 | 85
OVERSEAS | 78 | 84
Overseas Pacific | 68 | 75
121st Gen Hosp-Seoul | 60 | 76
18th Med Grp-Kadena AB | *** | ***
35th Med Grp-Misawa | *** | ***
36th Med Grp-Andersen | *** | ***
51st Med Grp-Osan AB | *** | ***
NH Guam-Agana | *** | ***
NH Okinawa | *** | ***
NH Yokosuka | *** | ***
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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