Prime Enrollees , Overseas Europe 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 76 | 76 | 90 | 81 | 86 | 64 | 59 | 71 | 72 | 91 | 78
OVERSEAS | 73 | 75 | 89 | 80 | 84 | 61 | 54 | 69 | 73 | 90 | 79
Overseas Europe | 74 | 78 | 89 | 82 | 86 | 63 | 54 | 69 | 72 | 90 | 78
31st Med Grp-Aviano | 78 | 84 | *** | *** | *** | 60 | 56 | 71 | *** | 94 | 85
48th Med Grp-Lakenheath | 74 | 77 | 89 | 83 | 85 | 64 | 53 | 63 | 73 | 90 | 86
52nd Med Grp-Spangdahlem | 72 | 78 | 77 | 80 | 83 | 59 | 56 | 65 | 69 | 87 | 81
86th Med Grp-Ramstein | 71 | 72 | 85 | 76 | 80 | 62 | 53 | 54 | 74 | 88 | 85
Heidelberg Meddac | 72 | 79 | 95 | 70 | 79 | 60 | 64 | 73 | 81 | 94 | 74
Landstuhl Regional Medcen | 79 | 80 | 92 | 90 | 87 | 60 | 53 | 73 | 73 | 92 | 69
NH Sigonella | 91 | 84 | 97 | *** | *** | 74 | 56 | 74 | *** | 91 | 83
Wuerzburg Meddac | 69 | 72 | 84 | *** | 93 | 67 | 45 | 73 | 61 | 91 | 76
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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