Active Duty Dependents , All Regions 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Trends |  |  |  |  |  |  |  |  |  |  |
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 78 | 77 | 88 | 81 | 84 | 67 | 60 | 68 | 74 | 91 | 79
ARMY | 77 | 75 | 89 | 81 | 83 | 66 | 55 | 66 | 72 | 91 | 79
NAVY | 75 | 74 | 85 | 76 | 86 | 67 | 56 | 67 | 75 | 90 | 78
AIR FORCE | 76 | 71 | 83 | 77 | 87 | 63 | 52 | 58 | 71 | 91 | 82
OTHER | 81 | 83 | 91 | 83 | 83 | 69 | 68 | 72 | 76 | 92 | 79
NORTH | 76 | 77 | 88 | 79 | 81 | 64 | 59 | 67 | 74 | 92 | 81
North Army | 73 | 73 | 86 | 77 | 79 | 60 | 53 | 59 | 72 | 90 | 81
North Navy | 74 | 72 | 83 | 73 | 86 | 64 | 56 | 69 | 77 | 91 | 75
North Air Force | 75 | 70 | 87 | 75 | 79 | 59 | 52 | 60 | 62 | 91 | 87
North Other | 79 | 84 | 91 | 82 | 81 | 67 | 66 | 71 | 77 | 93 | 82
SOUTH | 81 | 78 | 89 | 80 | 81 | 65 | 59 | 68 | 75 | 91 | 77
South Army | 82 | 81 | 91 | 78 | 80 | 70 | 53 | 68 | 76 | 91 | 79
South Navy | 80 | 80 | 90 | 83 | 85 | 67 | 57 | 66 | 74 | 89 | 82
South Air Force | 77 | 70 | 81 | 77 | 83 | 61 | 53 | 58 | 73 | 91 | 81
South Other | 84 | 80 | 90 | 81 | 81 | 65 | 66 | 72 | 75 | 92 | 72
WEST | 77 | 76 | 89 | 83 | 89 | 71 | 61 | 68 | 73 | 90 | 80
West Army | 77 | 73 | 90 | 86 | 88 | 71 | 57 | 72 | 71 | 89 | 80
West Navy | 72 | 72 | 83 | 76 | 87 | 69 | 57 | 66 | 73 | 90 | 78
West Air Force | 77 | 71 | 82 | 78 | 93 | 65 | 51 | 55 | 74 | 91 | 80
West Other | 80 | 85 | 93 | 86 | 89 | 76 | 72 | 73 | 75 | 91 | 82
OVERSEAS | 76 | 74 | 89 | 83 | 86 | 68 | 55 | 67 | 71 | 90 | 76
Overseas Europe | 80 | 76 | 88 | 86 | 89 | 68 | 56 | 66 | 70 | 92 | 72
Overseas Pacific | 69 | 69 | 92 | 77 | 84 | 67 | 51 | 65 | 73 | 90 | 84
Overseas Latin America | 79 | 79 | 84 | 86 | 71 | 71 | 70 | 72 | 72 | 81 | 88
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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