Prime Enrollees , South Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 76 | 76 | 90 | 81 | 86 | 64 | 59 | 71 | 72 | 91 | 78
NAVY | 70 | 72 | 89 | 76 | 85 | 58 | 53 | 69 | 69 | 90 | 79
SOUTH | 79 | 78 | 90 | 82 | 85 | 65 | 61 | 72 | 74 | 91 | 78
South Navy | 77 | 75 | 90 | 83 | 82 | 62 | 57 | 70 | 73 | 91 | 80
NBHC Mayport | 83 | 78 | 86 | 85 | 81 | 70 | 57 | 72 | 65 | 93 | 78
NH Beaufort | 73 | 81 | 92 | 79 | 88 | 64 | 60 | 71 | 73 | 91 | 85
NH Charleston | 76 | 81 | 92 | 91 | 91 | 62 | 57 | 78 | 79 | 89 | 82
NH Corpus Christi | 75 | 79 | 94 | 80 | 81 | 60 | 56 | 70 | 76 | 94 | 80
NH Jacksonville | 81 | 75 | 88 | 78 | 84 | 68 | 62 | 74 | 70 | 88 | 81
NH Pensacola | 81 | 81 | 92 | 85 | 78 | 62 | 60 | 70 | 72 | 93 | 76
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users