Prime Enrollees , Overseas Pacific 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 76 | 76 | 90 | 81 | 86 | 64 | 59 | 71 | 72 | 91 | 78
OVERSEAS | 73 | 75 | 89 | 80 | 84 | 61 | 54 | 69 | 73 | 90 | 79
Overseas Pacific | 70 | 71 | 90 | 74 | 81 | 57 | 53 | 67 | 73 | 89 | 81
121st Gen Hosp-Seoul | 69 | 68 | 93 | *** | *** | 58 | 55 | 85 | 73 | 90 | 86
18th Med Grp-Kadena AB | 64 | 66 | 83 | *** | *** | 58 | 42 | 61 | 75 | 91 | 82
35th Med Grp-Misawa | 80 | 75 | 98 | *** | *** | 66 | 56 | 73 | *** | 95 | 86
374th Med Grp-Yokota AB | 70 | 69 | 94 | *** | *** | 64 | 50 | 72 | 73 | 96 | 84
51st Med Grp-Osan AB | 73 | 74 | *** | *** | *** | 68 | 58 | 44 | *** | 95 | 72
NH Guam-Agana | 69 | 77 | 93 | 87 | *** | 60 | 59 | 70 | 61 | 89 | 75
NH Okinawa | 75 | 76 | 91 | *** | *** | 54 | 54 | 75 | 71 | 85 | 83
NH Yokosuka | 68 | 69 | 84 | 74 | *** | 50 | 50 | 51 | 66 | 87 | 81
Pacific-Air force | 58 | 66 | 90 | *** | *** | 64 | 53 | 66 | *** | 86 | 87
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users