All Users , North Army Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 75 | 88
ARMY | 73 | 88
NORTH | 73 | 87
North Army | 75 | 90
Blanchfield ACH | 83 | 94
Dewitt ACH | 79 | 94
Guthrie AHC | 63 | 80
Ireland ACH | 73 | 86
Keller ACH | 83 | 88
Kenner AHC | 76 | 85
Kimbrough Amb Car Cen-Ft Meade | 84 | 90
McDonald ACH | 66 | 83
Walter Reed AMC | 77 | 90
Womack AMC | 73 | 82
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users