Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 85 | 86 | 1
NAVY | 84 | 86 | 83 | -1
NORTH | 83 | 84 | 84 | 1
North Navy | 82 | 85 | 80 | -3
NACC Newport | 86 | 79 | 78 | -8
NBHC Little Creek | 87 | 90 | 95 | 9
NBHC Navsta Sewells | 76 | 67 | 87 | 11
NBHC Oceana | 82 | 84 | 90 | 8
NH Camp Lejeune | 82 | 90 | 80 | -2
NH Cherry Point | 85 | 94 | 95 | 10
NH Great Lakes | 84 | 72 | 83 | -1
NMC Portsmouth | 86 | 87 | 84 | -2
NMCL Annapolis | *** | *** | 93 | ***
NMCL Patuxent River | 79 | 83 | 95 | 15
NMCL Quantico | 82 | 67 | 73 | -9
NNMC Bethesda | 84 | 85 | 76 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users