Enrollees with Military PCM , Overseas Latin America 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 73 | 72 | 89 | 78 | 85 | 61 | 54 | 68 | 71 | 90 | 79
OVERSEAS | 73 | 75 | 89 | 79 | 83 | 61 | 53 | 68 | 71 | 90 | 79
Overseas Latin America | 85 | 85 | 83 | *** | *** | 68 | 69 | 70 | 63 | 84 | 89
Out of Catchment OCONUS Region | 76 | 74 | 83 | 89 | 84 | 56 | 62 | 71 | 64 | 92 | 77
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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