Prime Enrollees , West Army Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 74 | 88
ARMY | 72 | 88
WEST | 74 | 89
West Army | 73 | 90
Bassett ACH | 60 | 78
Evans ACH | *** | ***
Irwin ACH | 80 | 94
L. Wood ACH | 84 | 85
Madigan AMC | 62 | 92
Munson AHC | 79 | 92
R W Bliss AHC | 79 | 83
Tripler AMC | 77 | ***
Weed ACH | 85 | 99
William Beaumont AMC | 68 | 88
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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