Active Duty , North Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78
NAVY | 66 | 69 | 91 | 74 | 82 | 52 | 48 | 65 | 65 | 89 | 77
NORTH | 68 | 69 | 90 | 76 | 79 | 53 | 49 | 67 | 66 | 91 | 78
North Navy | 62 | 68 | 92 | 72 | 77 | 50 | 46 | 67 | 60 | 88 | 75
NACC Newport | 71 | 75 | 97 | 77 | 84 | 58 | 53 | 76 | 71 | 93 | 83
NBHC Little Creek | 62 | 62 | *** | *** | *** | 48 | 37 | 59 | 53 | 93 | 78
NBHC Navsta Sewells | 64 | 62 | 85 | 80 | 87 | 58 | 43 | 62 | 69 | 93 | 85
NBHC Oceana | 60 | 54 | *** | *** | *** | 48 | 45 | *** | 73 | 84 | 72
NH Camp Lejeune | 55 | 68 | 100 | *** | *** | 45 | 50 | 79 | 44 | 87 | 73
NH Cherry Point | 59 | 63 | *** | *** | *** | 35 | 28 | *** | *** | 92 | 84
NH Great Lakes | 80 | 75 | 97 | 77 | 86 | 52 | 60 | 70 | 76 | 93 | 80
NMC Portsmouth | 58 | 69 | 84 | *** | *** | 46 | 40 | 56 | 57 | 84 | 68
NMCL Annapolis | 72 | 68 | 95 | *** | *** | 41 | 35 | 91 | 69 | 88 | 88
NMCL Patuxent River | 74 | 73 | 91 | 65 | *** | 56 | 54 | 67 | 72 | 93 | 89
NMCL Quantico | 61 | 70 | 88 | 61 | 69 | 48 | 42 | 55 | 65 | 91 | 81
NNMC Bethesda | 70 | 68 | 90 | *** | *** | 70 | 54 | 54 | 68 | 91 | 82
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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