Active Duty , Overseas Latin America Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 81 | 81 | 82 | 1
OVERSEAS | 79 | 75 | 80 | 1
Overseas Latin America | *** | 74 | *** | ***
Out of Catchment OCONUS Region | 89 | 79 | 80 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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