Active Duty , North Navy Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 69 | 85
NAVY | 66 | 81
NORTH | 68 | 84
North Navy | 64 | 79
NACC Newport | 61 | 93
NBHC Little Creek | *** | ***
NBHC Navsta Sewells | 74 | 87
NBHC Oceana | *** | ***
NH Camp Lejeune | *** | ***
NH Cherry Point | *** | ***
NH Great Lakes | 67 | 87
NMC Portsmouth | *** | ***
NMCL Annapolis | *** | ***
NMCL Patuxent River | 53 | 76
NMCL Quantico | 56 | 66
NNMC Bethesda | *** | ***
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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