Enrollees with Military PCM , South Army Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
ARMY | 71 | 87
SOUTH | 72 | 86
South Army | 70 | 83
Bayne-Jones ACH | 70 | 83
Brooke AMC | 59 | 83
Darnall ACH | *** | ***
Eisenhower AMC | 71 | 83
Fox AHC | 60 | 91
Lyster ACH | 66 | 85
Martin ACH | 79 | 81
Moncrief ACH | 64 | 91
Reynolds ACH | *** | ***
Winn ACH | 77 | 74
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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