Prime Enrollees , West Army Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 85 | 86 | 1
ARMY | 84 | 83 | 85 | 1
WEST | 88 | 88 | 89 | 1
West Army | 88 | 89 | 89 | 2
Bassett ACH | 90 | 100 | 86 | -4
Evans ACH | 86 | 88 | 81 | -5
Irwin ACH | 95 | 81 | 98 | 3
L. Wood ACH | 89 | 95 | 96 | 7
Madigan AMC | 82 | 87 | 90 | 8
Munson AHC | 88 | 89 | 90 | 1
R W Bliss AHC | 81 | 89 | 90 | 9
Tripler AMC | 96 | *** | 99 | 2
Weed ACH | 92 | 90 | 96 | 4
William Beaumont AMC | 85 | 75 | 88 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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