Active Duty , Overseas Europe Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 83 | 83 | 84 | 1
OVERSEAS | 83 | 81 | 83 | 0
Overseas Europe | 89 | 82 | 85 | -4
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | *** | 71 | *** | ***
52nd Med Grp-Spangdahlem | 89 | 85 | 82 | -7
86th Med Grp-Ramstein | *** | *** | *** | ***
Heidelberg Meddac | *** | *** | 79 | ***
Landstuhl Regional Medcen | *** | *** | *** | ***
NH Sigonella | *** | *** | *** | ***
Wuerzburg Meddac | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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