All Users , Overseas Latin America Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 2
OVERSEAS | 78 | 78 | 79 | 1
Overseas Latin America | 74 | 79 | 75 | 1
Out of Catchment OCONUS Region | 77 | 75 | 82 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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