All Users , North Army Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 2
ARMY | 83 | 83 | 85 | 2
NORTH | 84 | 84 | 85 | 1
North Army | 82 | 79 | 85 | 4
Blanchfield ACH | 91 | 86 | 94 | 3
Dewitt ACH | 82 | 80 | 87 | 5
Guthrie AHC | 83 | 79 | 78 | -5
Ireland ACH | 90 | 79 | 80 | -9
Keller ACH | 84 | 69 | 88 | 3
Kenner AHC | 67 | 91 | 88 | 21
Kimbrough Amb Car Cen-Ft Meade | 88 | 90 | 83 | -4
McDonald ACH | 86 | 99 | 78 | -8
Walter Reed AMC | 75 | 74 | 80 | 6
Womack AMC | 85 | 85 | 85 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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