All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 2
NAVY | 83 | 86 | 84 | 1
SOUTH | 83 | 85 | 85 | 2
South Navy | 84 | 88 | 83 | -1
NBHC Mayport | 82 | 89 | 76 | -6
NH Beaufort | 86 | 91 | 89 | 3
NH Charleston | 91 | 93 | 88 | -3
NH Corpus Christi | 75 | 88 | 83 | 7
NH Jacksonville | 88 | 81 | 85 | -4
NH Pensacola | 90 | 90 | 82 | -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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