All Users , West Army Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 75 | 88
ARMY | 73 | 88
WEST | 75 | 89
West Army | 74 | 90
Bassett ACH | 62 | 79
Evans ACH | 80 | 92
Irwin ACH | 83 | 96
L. Wood ACH | 82 | 87
Madigan AMC | 65 | 93
Munson AHC | 79 | 92
R W Bliss AHC | 79 | 84
Tripler AMC | 77 | 87
Weed ACH | 87 | 98
William Beaumont AMC | 65 | 88
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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