Enrollees with Military PCM , North Army Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 84 | 84 | 85 | 1
ARMY | 84 | 83 | 85 | 1
NORTH | 82 | 80 | 81 | 0
North Army | 83 | 78 | 83 | 0
Blanchfield ACH | 94 | *** | *** | ***
Dewitt ACH | 82 | 78 | 81 | -1
Guthrie AHC | 82 | 78 | 76 | -6
Ireland ACH | 88 | 74 | 79 | -9
Keller ACH | 76 | 64 | 84 | 9
Kenner AHC | 65 | 92 | 87 | 22
Kimbrough Amb Car Cen-Ft Meade | 88 | 89 | 82 | -6
McDonald ACH | 85 | 99 | 78 | -7
Walter Reed AMC | 74 | 62 | 88 | 14
Womack AMC | 77 | 73 | 78 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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