All Users , North Army Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 88 | 88 | 1
ARMY | 86 | 87 | 86 | 0
NORTH | 84 | 87 | 86 | 2
North Army | 84 | 84 | 82 | -1
Blanchfield ACH | 96 | 93 | 88 | -8
Dewitt ACH | 83 | 81 | 87 | 4
Guthrie AHC | 85 | 93 | 78 | -7
Ireland ACH | 80 | 78 | 85 | 4
Keller ACH | 79 | 70 | 86 | 7
Kenner AHC | 67 | 79 | 92 | 25
Kimbrough Amb Car Cen-Ft Meade | 86 | 92 | 80 | -6
McDonald ACH | 89 | *** | 83 | -5
Walter Reed AMC | 85 | 76 | 71 | -13
Womack AMC | 88 | 87 | 75 | -13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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