Active Duty , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 81 | 81 | 82 | 1
AIR FORCE | 82 | 82 | 81 | 0
NORTH | 80 | 76 | 79 | -1
North Air Force | 80 | 75 | 78 | -2
1st Med Grp-Langley | *** | *** | *** | ***
305th Med Grp-McGuire | *** | *** | *** | ***
375th Med Grp-Scott | 84 | 89 | 98 | 15
66th Med Grp-Hanscom | 66 | 89 | 86 | 19
74th Med Grp-Wright-Patterson | *** | *** | *** | ***
89th Med Grp-Andrews | *** | *** | 60 | ***
North Region-Air force | 87 | *** | 77 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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