Active Duty , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 81 | 81 | 82 | 1
NAVY | 81 | 81 | 80 | -2
NORTH | 80 | 76 | 79 | -1
North Navy | 79 | 80 | 74 | -5
NACC Newport | 87 | 66 | 83 | -4
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 74 | 67 | 86 | 12
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | *** | 76 | 81 | ***
NMC Portsmouth | *** | *** | *** | ***
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | 76 | 73 | *** | ***
NMCL Quantico | 86 | *** | 65 | -21
NNMC Bethesda | 72 | 79 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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