Active Duty , West Navy Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 83 | 83 | 84 | 1
NAVY | 80 | 83 | 84 | 4
WEST | 88 | 85 | 88 | 0
West Navy | 87 | 84 | 90 | 3
NACC Port Hueneme | 90 | 93 | 99 | 9
NBHC NAS North Island | *** | 77 | 80 | ***
NBHC NTC San Diego | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | *** | 100 | 95 | ***
NH Oak Harbor | 100 | *** | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
NMCL Pearl Harbor | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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