All Users , West Army How Well Doctors Communicate Listens Carefully
| 2008 | 2009 | 2010 | Trend #
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
ARMY | 90 | 90 | 89 | -1
WEST | 89 | 90 | 90 | 1
West Army | 88 | 88 | 90 | 2
Bassett ACH | 98 | 83 | 90 | -8
Evans ACH | 75 | 89 | 91 | 16
Irwin ACH | 84 | 94 | 86 | 2
L. Wood ACH | 71 | 91 | 92 | 21
Madigan AMC | 95 | 88 | 89 | -6
Munson AHC | 95 | 94 | 90 | -4
R W Bliss AHC | 89 | 98 | 79 | -10
Tripler AMC | 88 | 87 | 93 | 6
Weed ACH | 100 | 78 | 92 | -8
William Beaumont AMC | 84 | 88 | 95 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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