All Users , West Army Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 2
ARMY | 83 | 83 | 85 | 2
WEST | 87 | 88 | 89 | 2
West Army | 88 | 87 | 88 | 1
Bassett ACH | 91 | 94 | 85 | -7
Evans ACH | 82 | 86 | 83 | 1
Irwin ACH | 95 | 81 | 99 | 3
L. Wood ACH | 91 | 88 | 95 | 4
Madigan AMC | 83 | 89 | 90 | 8
Munson AHC | 89 | 90 | 89 | 0
R W Bliss AHC | 83 | 89 | 88 | 5
Tripler AMC | 95 | 82 | 97 | 2
Weed ACH | 93 | 90 | 97 | 4
William Beaumont AMC | 86 | 76 | 87 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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