Prime Enrollees , South Army 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 76 | 76 | 90 | 81 | 86 | 64 | 59 | 71 | 72 | 91 | 78
ARMY | 73 | 72 | 89 | 80 | 86 | 63 | 56 | 70 | 71 | 90 | 77
SOUTH | 79 | 78 | 90 | 82 | 85 | 65 | 61 | 72 | 74 | 91 | 78
South Army | 76 | 75 | 90 | 77 | 84 | 63 | 58 | 71 | 74 | 89 | 78
Bayne-Jones ACH | 63 | 70 | 88 | 72 | *** | 56 | 46 | 70 | 81 | 86 | 87
Brooke AMC | 72 | 76 | 83 | 72 | 88 | 70 | 59 | 60 | 75 | 92 | 78
Darnall ACH | 79 | 72 | 90 | 74 | 82 | 63 | 59 | 72 | 78 | 87 | 78
Eisenhower AMC | 74 | 79 | 91 | 79 | 84 | 64 | 58 | 75 | 70 | 88 | 81
Fox AHC | 80 | 75 | 85 | 76 | 89 | 62 | 57 | 67 | 75 | 90 | 77
Lyster ACH | 81 | 75 | 92 | 76 | 82 | 57 | 55 | 79 | 73 | 93 | 73
Martin ACH | 75 | 75 | 89 | 81 | 85 | 62 | 63 | 75 | 72 | 88 | 73
Moncrief ACH | 83 | 80 | 87 | 84 | 83 | 62 | 57 | 64 | 77 | 90 | 81
Reynolds ACH | 80 | 68 | 96 | 87 | 78 | 62 | 57 | 72 | 68 | 90 | 76
Winn ACH | 74 | 76 | 88 | 77 | 92 | 59 | 56 | 64 | 68 | 93 | 74
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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