Enrollees with Military PCM , North Army Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
ARMY | 71 | 87
NORTH | 69 | 85
North Army | 72 | 89
Blanchfield ACH | *** | ***
Dewitt ACH | 74 | 93
Guthrie AHC | 62 | ***
Ireland ACH | 64 | 87
Keller ACH | 68 | 73
Kenner AHC | 76 | 84
Kimbrough Amb Car Cen-Ft Meade | 83 | 89
McDonald ACH | 67 | 86
Walter Reed AMC | 70 | 88
Womack AMC | 67 | 84
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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