All Users , North Navy Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 88 | 88 | 1
NAVY | 85 | 88 | 88 | 3
NORTH | 84 | 87 | 86 | 2
North Navy | 82 | 88 | 87 | 5
NACC Newport | 89 | 89 | 86 | -4
NBHC Little Creek | 90 | 87 | 87 | -3
NBHC Navsta Sewells | 79 | 72 | 89 | 10
NBHC Oceana | 84 | 83 | 95 | 11
NH Camp Lejeune | 79 | 89 | 82 | 3
NH Cherry Point | 92 | 92 | 91 | -1
NH Great Lakes | 90 | 67 | 90 | 1
NMC Portsmouth | 84 | 92 | 92 | 8
NMCL Annapolis | *** | *** | 91 | ***
NMCL Patuxent River | 83 | 86 | 93 | 10
NMCL Quantico | 82 | 75 | 81 | -1
NNMC Bethesda | 86 | 90 | 91 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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