Enrollees with Military PCM , West Army How Well Doctors Communicate Listens Carefully
| 2008 | 2009 | 2010 | Trend #
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 88 | 0
ARMY | 89 | 89 | 88 | -1
WEST | 88 | 88 | 88 | 0
West Army | 87 | 87 | 89 | 2
Bassett ACH | 99 | 83 | 90 | -9
Evans ACH | 79 | 85 | 93 | 13
Irwin ACH | 84 | 92 | 84 | 0
L. Wood ACH | 66 | 90 | 89 | 24
Madigan AMC | 94 | 85 | 85 | -10
Munson AHC | 93 | 93 | 89 | -4
R W Bliss AHC | 89 | 99 | 78 | -12
Tripler AMC | 87 | 86 | 93 | 6
Weed ACH | 100 | 80 | 91 | -8
William Beaumont AMC | 83 | 83 | 94 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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