Active Duty , South Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78
NAVY | 66 | 69 | 91 | 74 | 82 | 52 | 48 | 65 | 65 | 89 | 77
SOUTH | 74 | 72 | 89 | 78 | 81 | 57 | 53 | 68 | 72 | 92 | 79
South Navy | 72 | 73 | 90 | 78 | 78 | 54 | 51 | 67 | 70 | 93 | 79
NBHC Mayport | 81 | 76 | 86 | *** | *** | 57 | 52 | 75 | 63 | 91 | 76
NH Beaufort | 65 | 75 | 79 | *** | *** | 55 | 38 | 53 | 66 | 90 | 84
NH Charleston | 70 | 75 | 87 | *** | *** | 55 | 49 | 71 | 79 | 91 | 79
NH Corpus Christi | 68 | 73 | 91 | 74 | 75 | 52 | 49 | 62 | 70 | 94 | 79
NH Jacksonville | 69 | 66 | 96 | *** | *** | 52 | 46 | 76 | 61 | 94 | 83
NH Pensacola | 77 | 78 | 90 | *** | *** | 54 | 60 | 64 | 74 | 94 | 73
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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