Active Duty , West Other Customer Service Courteous Customer Service
| 2008 * | 2009 | 2010 | Trend
Benchmark | *** | 89 | 90 | ***
US MHS | *** | 86 | 85 | ***
OTHER | *** | 90 | 87 | ***
WEST | *** | 86 | 86 | ***
West Other | *** | 87 | 91 | ***
Out of Catchment West Region | *** | 91 | 88 | ***
West Region-Other | *** | 90 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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