Prime Enrollees , West Navy Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 74 | 88
NAVY | 69 | 83
WEST | 74 | 89
West Navy | 69 | 84
NACC Port Hueneme | 76 | 88
NBHC NAS North Island | 61 | 80
NBHC NTC San Diego | 62 | 85
NH Bremerton | 75 | 84
NH Camp Pendleton | 70 | 80
NH LeMoore | 82 | 90
NH Oak Harbor | 68 | 90
NH Twentynine Palms | 57 | 77
NMC San Diego | 74 | 92
NMCL Pearl Harbor | 91 | 88
TRICARE Outpatient-Chula Vista | 55 | 90
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users