Active Duty , North Army 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78
ARMY | 69 | 67 | 88 | 76 | 84 | 56 | 49 | 66 | 69 | 91 | 77
NORTH | 68 | 69 | 90 | 76 | 79 | 53 | 49 | 67 | 66 | 91 | 78
North Army | 66 | 65 | 88 | 81 | 81 | 55 | 47 | 65 | 66 | 93 | 79
Blanchfield ACH | 69 | 63 | *** | *** | *** | 62 | 42 | *** | 56 | 81 | 77
Dewitt ACH | 71 | 74 | 89 | *** | *** | 64 | 59 | 73 | 75 | 95 | 81
Guthrie AHC | 65 | 76 | *** | *** | *** | 64 | 64 | 72 | 58 | 91 | 74
Ireland ACH | 57 | 71 | 87 | 84 | 78 | 48 | 46 | 76 | 59 | 95 | 76
Keller ACH | 77 | 83 | 87 | *** | *** | 51 | 60 | 68 | 70 | 84 | 78
Kenner AHC | 62 | 60 | 80 | *** | *** | 53 | 38 | 59 | 68 | 93 | 87
Kimbrough Amb Car Cen-Ft Meade | 70 | 71 | 94 | *** | *** | 58 | 52 | 66 | 74 | 90 | 85
McDonald ACH | 68 | 74 | 89 | *** | *** | 43 | 30 | 58 | 49 | 93 | 81
Walter Reed AMC | 65 | 65 | 93 | 77 | 90 | 57 | 47 | 63 | 73 | 92 | 79
Womack AMC | 60 | 49 | 92 | *** | *** | 50 | 40 | 60 | 70 | 96 | 79
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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