Active Duty , West Other Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 69 | 85
OTHER | 69 | 87
WEST | 68 | 86
West Other | 72 | 91
Out of Catchment West Region | 70 | 88
West Region-Other | 66 | ***
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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