Enrollees with Military PCM , West Army Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 84 | 84 | 85 | 1
ARMY | 84 | 83 | 85 | 1
WEST | 88 | 87 | 88 | 0
West Army | 89 | 87 | 89 | 0
Bassett ACH | 89 | 93 | 85 | -5
Evans ACH | 86 | 89 | 80 | -7
Irwin ACH | 93 | 90 | 97 | 3
L. Wood ACH | 90 | 96 | 94 | 4
Madigan AMC | 89 | *** | *** | ***
Munson AHC | 89 | 89 | 88 | 0
R W Bliss AHC | 81 | 89 | 91 | 10
Tripler AMC | *** | *** | *** | ***
Weed ACH | 91 | 87 | 95 | 4
William Beaumont AMC | 85 | 73 | 87 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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