Enrollees with Military PCM , South Army How Well Doctors Communicate 2010
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 93 | 94 | 94 | 89
US MHS | 88 | 91 | 90 | 85
ARMY | 88 | 92 | 90 | 86
SOUTH | 88 | 91 | 91 | 86
South Army | 88 | 92 | 92 | 88
Bayne-Jones ACH | *** | *** | 86 | ***
Brooke AMC | 85 | 91 | 91 | 85
Darnall ACH | 91 | 94 | 93 | 88
Eisenhower AMC | 86 | 96 | 93 | 89
Fox AHC | 83 | 88 | 87 | 78
Lyster ACH | 90 | 92 | 94 | 90
Martin ACH | 87 | 87 | 90 | 90
Moncrief ACH | 89 | 93 | 93 | 89
Reynolds ACH | 97 | 97 | 97 | 88
Winn ACH | 86 | 87 | 88 | 86
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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