Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 84 | 84 | 85 | 1
ARMY | 84 | 83 | 85 | 1
SOUTH | 81 | 84 | 83 | 2
South Army | 81 | 83 | 83 | 2
Bayne-Jones ACH | 88 | 87 | *** | ***
Brooke AMC | 61 | *** | 95 | 34
Darnall ACH | 77 | *** | *** | ***
Eisenhower AMC | 83 | 91 | 78 | -5
Fox AHC | 78 | 83 | 89 | 11
Lyster ACH | 89 | 92 | 83 | -6
Martin ACH | *** | 88 | 79 | ***
Moncrief ACH | 81 | 77 | 80 | -1
Reynolds ACH | 73 | 84 | *** | ***
Winn ACH | 86 | *** | 91 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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