Active Duty , West Army Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 69 | 85
ARMY | 68 | 85
WEST | 68 | 86
West Army | 60 | 85
Bassett ACH | *** | ***
Evans ACH | *** | ***
Irwin ACH | *** | ***
L. Wood ACH | *** | ***
Madigan AMC | *** | ***
Munson AHC | 68 | ***
R W Bliss AHC | *** | ***
Tripler AMC | *** | ***
Weed ACH | *** | ***
William Beaumont AMC | *** | ***
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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