Enrollees with Military PCM , North Army How Well Doctors Communicate Listens Carefully
| 2008 | 2009 | 2010 | Trend #
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 88 | 0
ARMY | 89 | 89 | 88 | -1
NORTH | 89 | 88 | 88 | -1
North Army | 89 | 88 | 87 | -2
Blanchfield ACH | 88 | 84 | 82 | -6
Dewitt ACH | 94 | 85 | 86 | -7
Guthrie AHC | 87 | 81 | 87 | 0
Ireland ACH | 93 | 92 | 89 | -4
Keller ACH | 99 | 96 | 90 | -9
Kenner AHC | 87 | 90 | 78 | -9
Kimbrough Amb Car Cen-Ft Meade | 85 | 89 | 87 | 2
McDonald ACH | 87 | 92 | 85 | -2
Walter Reed AMC | 85 | 86 | 94 | 9
Womack AMC | 86 | 90 | 91 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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