All Users , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 2
NAVY | 83 | 86 | 84 | 1
WEST | 87 | 88 | 89 | 2
West Navy | 89 | 88 | 89 | 0
NACC Port Hueneme | 83 | 88 | 93 | 9
NBHC NAS North Island | 82 | 79 | 83 | 2
NBHC NTC San Diego | 83 | 89 | 87 | 4
NH Bremerton | 86 | 94 | 90 | 5
NH Camp Pendleton | 89 | 90 | 84 | -5
NH LeMoore | 92 | 91 | 94 | 2
NH Oak Harbor | 90 | 88 | 89 | -1
NH Twentynine Palms | 99 | 75 | 83 | -16
NMC San Diego | 94 | 89 | 90 | -4
NMCL Pearl Harbor | 82 | 100 | 82 | 0
TRICARE Outpatient-Chula Vista | 74 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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