Enrollees with Military PCM , West Navy How Well Doctors Communicate 2010
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 93 | 94 | 94 | 89
US MHS | 88 | 91 | 90 | 85
NAVY | 87 | 91 | 91 | 87
WEST | 88 | 91 | 89 | 85
West Navy | 86 | 89 | 88 | 84
NACC Port Hueneme | 89 | 93 | 92 | 82
NBHC NAS North Island | 83 | 90 | 88 | 79
NBHC NTC San Diego | 82 | 84 | 80 | 78
NH Bremerton | 90 | 91 | 91 | 80
NH Camp Pendleton | 83 | 89 | 82 | 84
NH LeMoore | 91 | 89 | 92 | 90
NH Oak Harbor | 85 | 87 | 90 | 85
NH Twentynine Palms | 83 | 93 | 86 | 86
NMC San Diego | 89 | 87 | 88 | 86
NMCL Pearl Harbor | 83 | 86 | 88 | 88
TRICARE Outpatient-Chula Vista | 86 | 86 | 85 | 76
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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