Enrollees with Military PCM , Overseas Europe Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
OVERSEAS | 71 | 88
Overseas Europe | 73 | 89
31st Med Grp-Aviano | *** | ***
48th Med Grp-Lakenheath | 68 | 97
52nd Med Grp-Spangdahlem | 64 | 93
86th Med Grp-Ramstein | 61 | 89
Heidelberg Meddac | 63 | 79
Landstuhl Regional Medcen | 81 | 89
NH Sigonella | *** | ***
Wuerzburg Meddac | 79 | 98
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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