Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 84 | 84 | 85 | 1
AIR FORCE | 84 | 84 | 85 | 1
NORTH | 82 | 80 | 81 | 0
North Air Force | 83 | 80 | 82 | -1
1st Med Grp-Langley | 88 | 86 | 81 | -7
305th Med Grp-McGuire | *** | 62 | *** | ***
375th Med Grp-Scott | 86 | 94 | 90 | 4
66th Med Grp-Hanscom | 75 | 92 | 86 | 11
74th Med Grp-Wright-Patterson | 85 | 72 | 84 | -1
89th Med Grp-Andrews | 78 | 71 | 75 | -3
North Region-Air force | 87 | *** | 80 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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