Active Duty , North Air Force 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78
AIR FORCE | 74 | 71 | 87 | 79 | 82 | 58 | 50 | 64 | 74 | 92 | 83
NORTH | 68 | 69 | 90 | 76 | 79 | 53 | 49 | 67 | 66 | 91 | 78
North Air Force | 72 | 67 | 86 | 79 | 77 | 58 | 51 | 67 | 74 | 93 | 82
1st Med Grp-Langley | 60 | 64 | 89 | *** | *** | 48 | 37 | 52 | 68 | 92 | 85
305th Med Grp-McGuire | 83 | 53 | *** | *** | *** | 65 | 55 | 77 | 77 | 96 | 91
375th Med Grp-Scott | 80 | 63 | 89 | 79 | 98 | 56 | 47 | 53 | 60 | 90 | 82
66th Med Grp-Hanscom | 70 | 65 | 90 | 76 | 84 | 60 | 51 | 64 | 67 | 92 | 76
74th Med Grp-Wright-Patterson | 89 | 75 | 87 | *** | *** | 67 | 69 | 79 | 75 | 91 | 88
89th Med Grp-Andrews | 53 | 68 | 86 | 63 | 65 | 54 | 47 | 68 | 66 | 94 | 81
North Region-Air force | 75 | 74 | 84 | *** | 79 | 60 | 51 | 67 | 84 | 95 | 84
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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