All Users , North Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78
NAVY | 72 | 73 | 90 | 78 | 86 | 59 | 55 | 70 | 70 | 90 | 78
NORTH | 76 | 78 | 91 | 80 | 85 | 62 | 61 | 73 | 73 | 91 | 78
North Navy | 70 | 73 | 91 | 75 | 84 | 57 | 54 | 71 | 68 | 90 | 77
NACC Newport | 77 | 82 | 96 | 77 | 82 | 62 | 59 | 82 | 75 | 94 | 81
NBHC Little Creek | 66 | 67 | 86 | 79 | 90 | 62 | 53 | 64 | 61 | 90 | 75
NBHC Navsta Sewells | 66 | 64 | 87 | 81 | 89 | 60 | 48 | 65 | 70 | 93 | 81
NBHC Oceana | 66 | 59 | 94 | 73 | 93 | 60 | 51 | 75 | 70 | 91 | 77
NH Camp Lejeune | 66 | 72 | 92 | 71 | 82 | 56 | 49 | 67 | 58 | 88 | 77
NH Cherry Point | 79 | 77 | 88 | 90 | 92 | 59 | 53 | 72 | 70 | 91 | 75
NH Great Lakes | 86 | 80 | 94 | 75 | 87 | 63 | 68 | 75 | 78 | 91 | 81
NMC Portsmouth | 74 | 77 | 90 | 81 | 88 | 59 | 57 | 74 | 74 | 89 | 73
NMCL Annapolis | 73 | 72 | 96 | 80 | 92 | 47 | 44 | 86 | 73 | 90 | 85
NMCL Patuxent River | 78 | 74 | 94 | 78 | 94 | 62 | 60 | 68 | 67 | 91 | 87
NMCL Quantico | 64 | 74 | 89 | 63 | 77 | 53 | 50 | 64 | 70 | 91 | 81
NNMC Bethesda | 77 | 78 | 93 | 82 | 89 | 68 | 66 | 72 | 78 | 92 | 83
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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