Enrollees with Military PCM , North Navy Claims Processing 2010
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 85 | 86
NAVY | 83 | 86
NORTH | 81 | 82
North Navy | 80 | 85
NACC Newport | 77 | 85
NBHC Little Creek | 94 | 88
NBHC Navsta Sewells | 86 | 87
NBHC Oceana | 90 | 94
NH Camp Lejeune | 75 | 74
NH Cherry Point | 93 | 90
NH Great Lakes | 83 | 89
NMC Portsmouth | 79 | 93
NMCL Annapolis | 92 | 90
NMCL Patuxent River | 95 | 92
NMCL Quantico | 72 | 79
NNMC Bethesda | 74 | 83
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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