All Users , West Army Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 88 | 88 | 1
ARMY | 86 | 87 | 86 | 0
WEST | 90 | 90 | 90 | 1
West Army | 90 | 90 | 90 | 0
Bassett ACH | 92 | 99 | 93 | 1
Evans ACH | 85 | 91 | 88 | 3
Irwin ACH | 92 | 80 | 96 | 5
L. Wood ACH | 93 | 90 | 95 | 2
Madigan AMC | 87 | 96 | 90 | 4
Munson AHC | 91 | 94 | 94 | 3
R W Bliss AHC | 91 | 82 | 93 | 2
Tripler AMC | 100 | 93 | 87 | -16
Weed ACH | 94 | 85 | 98 | 4
William Beaumont AMC | 81 | 75 | 85 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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