Enrollees with Military PCM , West Navy How Well Doctors Communicate Listens Carefully
| 2008 | 2009 | 2010 | Trend #
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 88 | 0
NAVY | 88 | 89 | 87 | -2
WEST | 88 | 88 | 88 | 0
West Navy | 88 | 90 | 86 | -2
NACC Port Hueneme | 84 | 93 | 89 | 5
NBHC NAS North Island | 86 | 94 | 83 | -3
NBHC NTC San Diego | 83 | 78 | 82 | -1
NH Bremerton | 95 | 89 | 90 | -5
NH Camp Pendleton | 94 | 88 | 83 | -12
NH LeMoore | 86 | 93 | 91 | 5
NH Oak Harbor | 93 | 87 | 85 | -8
NH Twentynine Palms | 91 | 93 | 83 | -7
NMC San Diego | 89 | 92 | 89 | 0
NMCL Pearl Harbor | 87 | 93 | 83 | -4
TRICARE Outpatient-Chula Vista | 85 | 80 | 86 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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