All Users , North Air Force 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78
AIR FORCE | 78 | 74 | 88 | 80 | 86 | 63 | 57 | 67 | 76 | 91 | 81
NORTH | 76 | 78 | 91 | 80 | 85 | 62 | 61 | 73 | 73 | 91 | 78
North Air Force | 76 | 74 | 90 | 79 | 79 | 60 | 60 | 70 | 73 | 92 | 82
1st Med Grp-Langley | 71 | 73 | 89 | 71 | 73 | 52 | 51 | 66 | 76 | 91 | 84
305th Med Grp-McGuire | 83 | 59 | 96 | 95 | *** | 67 | 58 | 84 | 72 | 97 | 86
375th Med Grp-Scott | 80 | 74 | 89 | 80 | 90 | 58 | 56 | 63 | 65 | 90 | 86
66th Med Grp-Hanscom | 77 | 72 | 91 | 80 | 84 | 61 | 58 | 69 | 74 | 91 | 79
74th Med Grp-Wright-Patterson | 86 | 80 | 92 | 88 | 82 | 74 | 73 | 75 | 73 | 93 | 82
89th Med Grp-Andrews | 69 | 75 | 89 | 76 | 83 | 61 | 58 | 71 | 73 | 91 | 84
North Region-Air force | 78 | 71 | 85 | 71 | 80 | 61 | 53 | 67 | 76 | 95 | 85
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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