Active Duty , South Army 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78
ARMY | 69 | 67 | 88 | 76 | 84 | 56 | 49 | 66 | 69 | 91 | 77
SOUTH | 74 | 72 | 89 | 78 | 81 | 57 | 53 | 68 | 72 | 92 | 79
South Army | 71 | 70 | 89 | 75 | 83 | 56 | 52 | 67 | 72 | 90 | 76
Bayne-Jones ACH | 51 | 61 | *** | *** | *** | 53 | 39 | *** | 65 | 86 | 87
Brooke AMC | 79 | 77 | 88 | *** | *** | 73 | 65 | 76 | 85 | 94 | 74
Darnall ACH | 71 | 68 | *** | *** | *** | 58 | 57 | 71 | 74 | 86 | 81
Eisenhower AMC | 75 | 82 | 90 | 75 | 82 | 57 | 47 | 62 | 72 | 97 | 74
Fox AHC | 77 | 76 | *** | *** | *** | 54 | 58 | 57 | 57 | 92 | 64
Lyster ACH | 76 | 70 | *** | *** | *** | 47 | 46 | 75 | 69 | 96 | 71
Martin ACH | *** | 71 | *** | *** | *** | 53 | 59 | *** | *** | 76 | 70
Moncrief ACH | 79 | 65 | 93 | *** | 71 | 50 | 59 | 76 | 82 | 95 | 89
Reynolds ACH | 76 | 59 | 94 | *** | *** | 60 | 47 | 63 | 61 | 88 | 68
Winn ACH | 63 | 69 | *** | *** | *** | 47 | 45 | 49 | 71 | 80 | 74
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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