All Users , North Army 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78
ARMY | 74 | 74 | 90 | 81 | 86 | 62 | 57 | 70 | 72 | 90 | 77
NORTH | 76 | 78 | 91 | 80 | 85 | 62 | 61 | 73 | 73 | 91 | 78
North Army | 72 | 73 | 89 | 82 | 84 | 61 | 57 | 70 | 70 | 91 | 79
Blanchfield ACH | 77 | 74 | 86 | 88 | 91 | 66 | 53 | 64 | 62 | 92 | 77
Dewitt ACH | 74 | 79 | 90 | 87 | 87 | 65 | 66 | 73 | 77 | 93 | 85
Guthrie AHC | 69 | 80 | 89 | 72 | 78 | 67 | 65 | 71 | 64 | 88 | 76
Ireland ACH | 71 | 76 | 89 | 80 | 82 | 58 | 62 | 72 | 69 | 92 | 77
Keller ACH | 78 | 87 | 93 | 85 | 87 | 57 | 66 | 77 | 78 | 88 | 81
Kenner AHC | 70 | 64 | 82 | 81 | 90 | 54 | 43 | 57 | 67 | 93 | 83
Kimbrough Amb Car Cen-Ft Meade | 75 | 77 | 88 | 87 | 82 | 64 | 58 | 66 | 68 | 90 | 83
McDonald ACH | 69 | 76 | 87 | 75 | 81 | 56 | 47 | 63 | 68 | 91 | 83
Walter Reed AMC | 70 | 76 | 91 | 83 | 76 | 59 | 54 | 74 | 69 | 91 | 80
Womack AMC | 70 | 64 | 93 | 77 | 80 | 61 | 54 | 71 | 74 | 93 | 79
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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