Enrollees with Military PCM , South Navy Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
NAVY | 69 | 84
SOUTH | 72 | 86
South Navy | 76 | 89
NBHC Mayport | 80 | 89
NH Beaufort | 65 | 86
NH Charleston | 87 | 94
NH Corpus Christi | 71 | 88
NH Jacksonville | 72 | 88
NH Pensacola | 80 | 91
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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