Enrollees with Military PCM , North Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 73 | 72 | 89 | 78 | 85 | 61 | 54 | 68 | 71 | 90 | 79
NAVY | 69 | 71 | 89 | 76 | 84 | 58 | 52 | 67 | 69 | 90 | 78
NORTH | 70 | 71 | 89 | 77 | 82 | 59 | 53 | 68 | 69 | 91 | 78
North Navy | 67 | 70 | 90 | 74 | 82 | 57 | 51 | 69 | 67 | 90 | 75
NACC Newport | 76 | 81 | 95 | 77 | 81 | 62 | 58 | 81 | 75 | 95 | 82
NBHC Little Creek | 65 | 66 | 86 | 79 | 91 | 62 | 52 | 64 | 60 | 90 | 75
NBHC Navsta Sewells | 66 | 64 | 86 | 80 | 87 | 61 | 47 | 65 | 69 | 94 | 82
NBHC Oceana | 65 | 59 | 94 | 73 | 92 | 60 | 51 | 75 | 69 | 91 | 77
NH Camp Lejeune | 60 | 67 | 92 | 68 | 74 | 51 | 52 | 72 | 52 | 87 | 75
NH Cherry Point | 78 | 76 | 87 | 90 | 92 | 58 | 51 | 71 | 70 | 91 | 76
NH Great Lakes | 85 | 79 | 93 | 74 | 86 | 64 | 67 | 75 | 78 | 91 | 82
NMC Portsmouth | 64 | 70 | 82 | 78 | 86 | 53 | 45 | 62 | 69 | 89 | 68
NMCL Annapolis | 72 | 72 | 95 | 80 | 91 | 47 | 44 | 84 | 74 | 91 | 85
NMCL Patuxent River | 79 | 73 | 93 | 77 | 93 | 61 | 60 | 67 | 68 | 90 | 88
NMCL Quantico | 64 | 72 | 88 | 62 | 76 | 54 | 50 | 64 | 70 | 92 | 81
NNMC Bethesda | 71 | 70 | 92 | 76 | 78 | 70 | 61 | 66 | 74 | 95 | 80
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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