All Users , West Navy Claims Processing
| 2008 | 2009 | 2010 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 87 | 87 | 2
NAVY | 84 | 87 | 86 | 2
WEST | 89 | 89 | 90 | 1
West Navy | 89 | 88 | 90 | 1
NACC Port Hueneme | 88 | 90 | 93 | 6
NBHC NAS North Island | 83 | 80 | 83 | 0
NBHC NTC San Diego | 84 | 89 | 87 | 3
NH Bremerton | 88 | 91 | 89 | 1
NH Camp Pendleton | 87 | 90 | 86 | -1
NH LeMoore | 92 | 94 | 95 | 3
NH Oak Harbor | 94 | 88 | 90 | -3
NH Twentynine Palms | 93 | 81 | 83 | -11
NMC San Diego | 96 | 87 | 90 | -6
NMCL Pearl Harbor | 84 | 97 | 89 | 5
TRICARE Outpatient-Chula Vista | 78 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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