Enrollees with Military PCM , North Navy How Well Doctors Communicate 2010
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 93 | 94 | 94 | 89
US MHS | 88 | 91 | 90 | 85
NAVY | 87 | 91 | 91 | 87
NORTH | 88 | 92 | 91 | 86
North Navy | 87 | 91 | 92 | 88
NACC Newport | 96 | 96 | 96 | 93
NBHC Little Creek | 85 | 86 | 91 | 82
NBHC Navsta Sewells | 85 | 92 | 87 | 81
NBHC Oceana | 92 | 97 | 97 | 90
NH Camp Lejeune | 85 | 93 | 95 | 93
NH Cherry Point | 84 | 93 | 89 | 84
NH Great Lakes | 93 | 97 | 94 | 90
NMC Portsmouth | 80 | 80 | 83 | 86
NMCL Annapolis | 97 | 96 | 96 | 91
NMCL Patuxent River | 92 | 95 | 96 | 90
NMCL Quantico | 86 | 92 | 95 | 81
NNMC Bethesda | 90 | 96 | 92 | 89
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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