Active Duty , Overseas Europe Customer Service Courteous Customer Service
| 2008 * | 2009 | 2010 | Trend
Benchmark | *** | 89 | 90 | ***
US MHS | *** | 86 | 85 | ***
OVERSEAS | *** | 85 | 83 | ***
Overseas Europe | *** | 87 | 87 | ***
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | *** | *** | *** | ***
52nd Med Grp-Spangdahlem | *** | *** | *** | ***
86th Med Grp-Ramstein | *** | *** | *** | ***
Heidelberg Meddac | *** | *** | *** | ***
Landstuhl Regional Medcen | *** | *** | *** | ***
NH Sigonella | *** | *** | *** | ***
Wuerzburg Meddac | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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