All Users , North Navy Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 75 | 88
NAVY | 71 | 84
NORTH | 73 | 87
North Navy | 69 | 82
NACC Newport | 65 | 90
NBHC Little Creek | 76 | 82
NBHC Navsta Sewells | 75 | 87
NBHC Oceana | 64 | 83
NH Camp Lejeune | 60 | 82
NH Cherry Point | 87 | 94
NH Great Lakes | 67 | 82
NMC Portsmouth | 77 | 85
NMCL Annapolis | 81 | 80
NMCL Patuxent River | 71 | 84
NMCL Quantico | 57 | 69
NNMC Bethesda | 70 | 93
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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