Enrollees with Military PCM , West Army Customer Service Getting Information
| 2008 * | 2009 | 2010 | Trend
Benchmark | *** | 74 | 74 | ***
US MHS | *** | 71 | 71 | ***
ARMY | *** | 73 | 71 | ***
WEST | *** | 73 | 71 | ***
West Army | *** | 72 | 71 | ***
Bassett ACH | *** | *** | 60 | ***
Evans ACH | *** | 80 | *** | ***
Irwin ACH | *** | 61 | 79 | ***
L. Wood ACH | *** | *** | 77 | ***
Madigan AMC | *** | 70 | 64 | ***
Munson AHC | *** | 77 | 79 | ***
R W Bliss AHC | *** | 76 | 78 | ***
Tripler AMC | *** | *** | 76 | ***
Weed ACH | *** | *** | 78 | ***
William Beaumont AMC | *** | *** | 63 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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