All Users , South Army 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78
ARMY | 74 | 74 | 90 | 81 | 86 | 62 | 57 | 70 | 72 | 90 | 77
SOUTH | 80 | 79 | 91 | 82 | 86 | 65 | 63 | 73 | 74 | 90 | 77
South Army | 77 | 76 | 90 | 77 | 85 | 63 | 58 | 71 | 74 | 89 | 77
Bayne-Jones ACH | 60 | 73 | 90 | 72 | 83 | 52 | 44 | 68 | 78 | 85 | 73
Brooke AMC | 73 | 76 | 84 | 73 | 86 | 70 | 58 | 64 | 75 | 92 | 76
Darnall ACH | 79 | 73 | 91 | 75 | 84 | 63 | 58 | 71 | 79 | 87 | 78
Eisenhower AMC | 76 | 79 | 91 | 78 | 84 | 64 | 58 | 73 | 71 | 88 | 79
Fox AHC | 80 | 75 | 84 | 77 | 90 | 63 | 58 | 67 | 76 | 90 | 77
Lyster ACH | 82 | 75 | 93 | 77 | 83 | 57 | 55 | 79 | 73 | 93 | 74
Martin ACH | 75 | 77 | 90 | 84 | 85 | 64 | 63 | 75 | 73 | 88 | 74
Moncrief ACH | 84 | 80 | 87 | 77 | 82 | 63 | 61 | 66 | 77 | 90 | 79
Reynolds ACH | 83 | 69 | 97 | 85 | 79 | 63 | 62 | 75 | 71 | 89 | 76
Winn ACH | 76 | 77 | 88 | 78 | 93 | 60 | 56 | 66 | 65 | 93 | 74
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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