Active Duty , West Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78
NAVY | 66 | 69 | 91 | 74 | 82 | 52 | 48 | 65 | 65 | 89 | 77
WEST | 71 | 70 | 89 | 77 | 88 | 57 | 50 | 68 | 70 | 89 | 78
West Navy | 65 | 66 | 90 | 75 | 90 | 53 | 47 | 64 | 66 | 88 | 79
NACC Port Hueneme | 71 | 71 | 90 | 78 | 97 | 64 | 48 | 77 | 68 | 94 | 83
NBHC NAS North Island | 65 | 66 | 89 | 62 | 81 | 47 | 49 | 62 | 65 | 87 | 76
NBHC NTC San Diego | 54 | 55 | 73 | *** | *** | 48 | 45 | 58 | 67 | 93 | 85
NH Bremerton | 70 | 72 | 95 | *** | *** | 52 | 54 | 73 | 73 | 88 | 72
NH Camp Pendleton | 61 | 60 | *** | *** | *** | 49 | 44 | *** | 50 | 91 | 81
NH LeMoore | 75 | 66 | 93 | *** | 92 | 53 | 37 | 66 | 79 | 91 | 77
NH Oak Harbor | 67 | 73 | 84 | *** | *** | 55 | 41 | 57 | 52 | 93 | 80
NH Twentynine Palms | 62 | 74 | *** | *** | *** | 49 | 41 | 60 | 60 | 84 | 80
NMC San Diego | 69 | 72 | *** | *** | *** | 57 | 56 | 60 | 77 | 87 | 79
NMCL Pearl Harbor | 64 | 64 | 92 | *** | *** | 57 | 44 | 61 | 76 | 93 | 81
TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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