Prime Enrollees , West Army How Well Doctors Communicate 2010
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You #
Benchmark | 93 | 94 | 94 | 89
US MHS | 89 | 92 | 92 | 87
ARMY | 88 | 92 | 90 | 87
WEST | 89 | 92 | 91 | 87
West Army | 89 | 92 | 90 | 87
Bassett ACH | 90 | 93 | 89 | 92
Evans ACH | 92 | 95 | 96 | 93
Irwin ACH | 85 | 87 | 81 | 85
L. Wood ACH | 93 | 91 | 90 | 88
Madigan AMC | 87 | 93 | 91 | 87
Munson AHC | 90 | 95 | 94 | 94
R W Bliss AHC | 80 | 94 | 82 | 83
Tripler AMC | 93 | 92 | 86 | 83
Weed ACH | 91 | 88 | 89 | 86
William Beaumont AMC | 94 | 94 | 95 | 93
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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