Enrollees with Military PCM , West Navy Customer Service Getting Information
| 2008 * | 2009 | 2010 | Trend
Benchmark | *** | 74 | 74 | ***
US MHS | *** | 71 | 71 | ***
NAVY | *** | 67 | 69 | ***
WEST | *** | 73 | 71 | ***
West Navy | *** | 70 | 68 | ***
NACC Port Hueneme | *** | 80 | 76 | ***
NBHC NAS North Island | *** | 61 | 61 | ***
NBHC NTC San Diego | *** | 61 | 62 | ***
NH Bremerton | *** | 77 | 74 | ***
NH Camp Pendleton | *** | 76 | 67 | ***
NH LeMoore | *** | 78 | 77 | ***
NH Oak Harbor | *** | *** | 67 | ***
NH Twentynine Palms | *** | *** | 57 | ***
NMC San Diego | *** | 67 | 64 | ***
NMCL Pearl Harbor | *** | 69 | 89 | ***
TRICARE Outpatient-Chula Vista | *** | *** | 54 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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