Enrollees with Military PCM , North Navy Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 86 | 0
NAVY | 84 | 85 | 86 | 2
NORTH | 82 | 83 | 82 | 0
North Navy | 78 | 85 | 85 | 7
NACC Newport | 88 | 88 | 85 | -3
NBHC Little Creek | 89 | 88 | 88 | -1
NBHC Navsta Sewells | 78 | 71 | 87 | 9
NBHC Oceana | 82 | 81 | 94 | 11
NH Camp Lejeune | 74 | 88 | 74 | 0
NH Cherry Point | 87 | 91 | 90 | 3
NH Great Lakes | 88 | 66 | 89 | 1
NMC Portsmouth | 70 | 87 | 93 | 23
NMCL Annapolis | *** | *** | 90 | ***
NMCL Patuxent River | 83 | 85 | 92 | 9
NMCL Quantico | 81 | 74 | 79 | -2
NNMC Bethesda | 80 | 84 | 83 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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