Enrollees with Military PCM , South Air Force 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 73 | 72 | 89 | 78 | 85 | 61 | 54 | 68 | 71 | 90 | 79
AIR FORCE | 77 | 72 | 87 | 79 | 86 | 62 | 54 | 64 | 75 | 91 | 82
SOUTH | 77 | 75 | 89 | 79 | 84 | 62 | 57 | 68 | 74 | 90 | 79
South Air Force | 79 | 73 | 87 | 81 | 85 | 63 | 56 | 65 | 76 | 91 | 82
12th Med Grp-Randolph | 77 | 73 | 91 | 77 | 87 | 66 | 66 | 69 | 75 | 89 | 91
14th Med Grp-Columbus | 87 | 78 | 94 | 90 | 85 | 76 | 70 | 81 | 75 | 92 | 88
16th Med Grp-Hurlburt Field | 74 | 72 | 88 | 80 | 83 | 57 | 49 | 62 | 73 | 90 | 79
17th Med Grp-Goodfellow | 81 | 72 | 84 | 88 | 90 | 61 | 47 | 63 | 79 | 86 | 86
20th Med Grp-Shaw | 85 | 73 | 92 | 85 | 84 | 74 | 58 | 76 | 84 | 94 | 85
2nd Med Grp-Barksdale | 78 | 74 | 78 | 76 | 82 | 57 | 49 | 57 | 72 | 91 | 80
314th Med Grp-Little Rock | 81 | 69 | 80 | 78 | 83 | 63 | 53 | 63 | 76 | 86 | 88
325th Med Grp-Tyndall | 72 | 70 | 88 | 73 | 87 | 61 | 55 | 64 | 76 | 90 | 82
347th Med Grp-Moody | 85 | 65 | 89 | *** | 79 | 57 | 47 | 69 | 74 | 92 | 87
42nd Med Grp-Maxwell | 80 | 74 | 86 | 76 | 88 | 60 | 53 | 64 | 72 | 92 | 83
437th Med Grp-Charleston | 80 | 68 | 84 | *** | 83 | 55 | 54 | 61 | 77 | 91 | 77
45th Med Grp-Patrick | 86 | 78 | 87 | 84 | 86 | 73 | 60 | 57 | 75 | 93 | 84
59th Med Wing-Lackland | 76 | 70 | 87 | *** | *** | 63 | 57 | 63 | 83 | 90 | 74
6th Med Grp-MacDill | 80 | 74 | 91 | 82 | 89 | 70 | 64 | 72 | 80 | 93 | 80
72nd Med Grp-Tinker | 78 | 77 | 85 | 81 | 88 | 60 | 49 | 65 | 75 | 94 | 85
78th Med Grp-Robins | 86 | 78 | 91 | 85 | 89 | 68 | 61 | 72 | 75 | 91 | 83
7th Med Grp-Dyess | 79 | 77 | 89 | 81 | 96 | 68 | 56 | 62 | 82 | 95 | 80
81st Med Grp-Keesler | 77 | 72 | 83 | 82 | 66 | 65 | 58 | 62 | 73 | 88 | 81
82nd Med Grp-Sheppard | 74 | 71 | 79 | 69 | 80 | 53 | 47 | 50 | 68 | 91 | 85
96th Med Grp-Eglin | 76 | 75 | 88 | 82 | 88 | 63 | 58 | 66 | 76 | 91 | 88
South Region-Air force | 73 | 73 | 88 | 78 | *** | 56 | 56 | 71 | 65 | 90 | 78
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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