Enrollees with Military PCM , West Navy Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 86 | 0
NAVY | 84 | 85 | 86 | 2
WEST | 90 | 89 | 90 | -1
West Navy | 94 | 86 | 89 | -4
NACC Port Hueneme | 90 | 92 | 92 | 2
NBHC NAS North Island | 82 | 80 | 82 | 0
NBHC NTC San Diego | 87 | 87 | 87 | 0
NH Bremerton | 92 | 86 | 87 | -5
NH Camp Pendleton | *** | 82 | 91 | ***
NH LeMoore | 91 | 95 | 95 | 3
NH Oak Harbor | 97 | 85 | 92 | -5
NH Twentynine Palms | 90 | 95 | 82 | -8
NMC San Diego | *** | 78 | *** | ***
NMCL Pearl Harbor | 84 | 94 | 94 | 10
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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