Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 86 | 0
ARMY | 86 | 87 | 85 | 0
WEST | 90 | 89 | 90 | -1
West Army | 90 | 91 | 90 | 0
Bassett ACH | 89 | 100 | 93 | 4
Evans ACH | 82 | 96 | 85 | 4
Irwin ACH | 89 | 83 | 93 | 3
L. Wood ACH | 93 | 96 | 91 | -2
Madigan AMC | 97 | *** | *** | ***
Munson AHC | 91 | 93 | 93 | 2
R W Bliss AHC | 89 | 84 | 96 | 7
Tripler AMC | *** | *** | *** | ***
Weed ACH | 92 | 98 | 96 | 4
William Beaumont AMC | 79 | 73 | 83 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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