Enrollees with Military PCM , South Army 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 73 | 72 | 89 | 78 | 85 | 61 | 54 | 68 | 71 | 90 | 79
ARMY | 72 | 72 | 89 | 79 | 85 | 62 | 54 | 69 | 71 | 90 | 77
SOUTH | 77 | 75 | 89 | 79 | 84 | 62 | 57 | 68 | 74 | 90 | 79
South Army | 76 | 74 | 90 | 77 | 84 | 63 | 57 | 70 | 73 | 89 | 77
Bayne-Jones ACH | 60 | 70 | *** | 77 | *** | 60 | 47 | 64 | 81 | 84 | 87
Brooke AMC | 75 | 79 | 88 | 71 | 93 | 73 | 64 | 66 | 80 | 94 | 76
Darnall ACH | 77 | 74 | 91 | *** | *** | 61 | 59 | 70 | 76 | 88 | 82
Eisenhower AMC | 74 | 77 | 91 | 77 | 80 | 65 | 58 | 72 | 69 | 89 | 81
Fox AHC | 79 | 74 | 84 | 76 | 89 | 62 | 56 | 66 | 75 | 90 | 76
Lyster ACH | 81 | 74 | 91 | 76 | 82 | 56 | 53 | 78 | 72 | 93 | 74
Martin ACH | 73 | 73 | 89 | 80 | 84 | 61 | 60 | 75 | 70 | 88 | 73
Moncrief ACH | 83 | 78 | 91 | 77 | 80 | 64 | 62 | 74 | 79 | 94 | 83
Reynolds ACH | 79 | 68 | 95 | *** | *** | 65 | 56 | 69 | 64 | 88 | 74
Winn ACH | 71 | 74 | 87 | 76 | 88 | 57 | 53 | 64 | 72 | 90 | 74
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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