All Users , South Navy 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78
NAVY | 72 | 73 | 90 | 78 | 86 | 59 | 55 | 70 | 70 | 90 | 78
SOUTH | 80 | 79 | 91 | 82 | 86 | 65 | 63 | 73 | 74 | 90 | 77
South Navy | 78 | 77 | 90 | 84 | 86 | 63 | 59 | 71 | 74 | 91 | 80
NBHC Mayport | 81 | 77 | 85 | 84 | 81 | 68 | 57 | 70 | 65 | 94 | 79
NH Beaufort | 72 | 77 | 90 | 79 | 89 | 67 | 54 | 72 | 77 | 90 | 85
NH Charleston | 77 | 81 | 91 | 88 | 91 | 63 | 59 | 77 | 80 | 90 | 80
NH Corpus Christi | 76 | 78 | 95 | 81 | 82 | 60 | 57 | 69 | 77 | 93 | 80
NH Jacksonville | 82 | 77 | 90 | 78 | 88 | 70 | 65 | 77 | 71 | 88 | 80
NH Pensacola | 82 | 82 | 93 | 88 | 83 | 63 | 62 | 73 | 74 | 94 | 74
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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