Enrollees with Military PCM , West Navy Customer Service Courteous Customer Service
| 2008 * | 2009 | 2010 | Trend
Benchmark | *** | 89 | 90 | ***
US MHS | *** | 86 | 86 | ***
NAVY | *** | 85 | 84 | ***
WEST | *** | 88 | 87 | ***
West Navy | *** | 86 | 84 | ***
NACC Port Hueneme | *** | 85 | 86 | ***
NBHC NAS North Island | *** | 71 | 80 | ***
NBHC NTC San Diego | *** | 93 | 85 | ***
NH Bremerton | *** | 78 | 86 | ***
NH Camp Pendleton | *** | 87 | 82 | ***
NH LeMoore | *** | 88 | 81 | ***
NH Oak Harbor | *** | *** | 89 | ***
NH Twentynine Palms | *** | *** | 73 | ***
NMC San Diego | *** | 86 | 86 | ***
NMCL Pearl Harbor | *** | 86 | 86 | ***
TRICARE Outpatient-Chula Vista | *** | *** | 89 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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