Prime Enrollees , South Air Force 2010 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors#
Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83
US MHS | 76 | 76 | 90 | 81 | 86 | 64 | 59 | 71 | 72 | 91 | 78
AIR FORCE | 77 | 73 | 87 | 80 | 86 | 63 | 56 | 65 | 75 | 91 | 82
SOUTH | 79 | 78 | 90 | 82 | 85 | 65 | 61 | 72 | 74 | 91 | 78
South Air Force | 79 | 73 | 87 | 82 | 86 | 63 | 57 | 66 | 76 | 91 | 82
12th Med Grp-Randolph | 78 | 74 | 92 | 80 | 87 | 67 | 67 | 70 | 75 | 89 | 91
14th Med Grp-Columbus | 88 | 80 | 95 | 91 | 86 | 77 | 71 | 82 | 75 | 92 | 87
16th Med Grp-Hurlburt Field | 74 | 72 | 88 | 80 | 84 | 57 | 49 | 62 | 73 | 90 | 80
17th Med Grp-Goodfellow | 80 | 73 | 84 | 88 | 90 | 64 | 48 | 64 | 80 | 87 | 85
20th Med Grp-Shaw | 86 | 74 | 92 | 85 | 85 | 75 | 59 | 77 | 84 | 94 | 84
2nd Med Grp-Barksdale | 79 | 75 | 79 | 76 | 82 | 57 | 50 | 58 | 73 | 91 | 80
314th Med Grp-Little Rock | 81 | 69 | 81 | 79 | 83 | 63 | 54 | 63 | 76 | 86 | 87
325th Med Grp-Tyndall | 73 | 71 | 89 | 73 | 88 | 61 | 56 | 65 | 76 | 90 | 82
347th Med Grp-Moody | 85 | 65 | 90 | *** | 80 | 57 | 48 | 69 | 75 | 92 | 86
42nd Med Grp-Maxwell | 81 | 75 | 87 | 77 | 88 | 60 | 54 | 66 | 72 | 92 | 82
437th Med Grp-Charleston | 80 | 68 | 84 | *** | 84 | 56 | 56 | 62 | 78 | 91 | 78
45th Med Grp-Patrick | 87 | 79 | 88 | 84 | 86 | 73 | 60 | 58 | 75 | 92 | 84
59th Med Wing-Lackland | 74 | 72 | 88 | 91 | *** | 68 | 61 | 68 | 81 | 91 | 77
6th Med Grp-MacDill | 80 | 75 | 92 | 82 | 89 | 70 | 65 | 73 | 80 | 93 | 80
72nd Med Grp-Tinker | 79 | 78 | 86 | 81 | 88 | 61 | 51 | 66 | 75 | 94 | 84
78th Med Grp-Robins | 86 | 79 | 91 | 86 | 89 | 68 | 61 | 72 | 76 | 91 | 82
7th Med Grp-Dyess | 80 | 78 | 89 | 82 | 97 | 69 | 57 | 63 | 83 | 95 | 80
81st Med Grp-Keesler | 77 | 74 | 85 | 72 | 63 | 65 | 57 | 65 | 72 | 90 | 80
82nd Med Grp-Sheppard | 75 | 71 | 79 | 70 | 80 | 54 | 48 | 50 | 69 | 91 | 84
96th Med Grp-Eglin | 79 | 74 | 91 | 89 | 92 | 63 | 64 | 70 | 73 | 91 | 87
South Region-Air force | 75 | 73 | 88 | 79 | *** | 58 | 58 | 73 | 65 | 89 | 77
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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