Prime Enrollees , North Army Customer Service Courteous Customer Service
| 2008 * | 2009 | 2010 | Trend
Benchmark | *** | 89 | 90 | ***
US MHS | *** | 89 | 88 | ***
ARMY | *** | 86 | 88 | ***
NORTH | *** | 86 | 86 | ***
North Army | *** | 81 | 89 | ***
Blanchfield ACH | *** | *** | 96 | ***
Dewitt ACH | *** | 81 | 94 | ***
Guthrie AHC | *** | *** | *** | ***
Ireland ACH | *** | 87 | 90 | ***
Keller ACH | *** | 89 | 81 | ***
Kenner AHC | *** | 100 | 85 | ***
Kimbrough Amb Car Cen-Ft Meade | *** | 77 | 89 | ***
McDonald ACH | *** | *** | 86 | ***
Walter Reed AMC | *** | 90 | 87 | ***
Womack AMC | *** | 84 | 81 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size Download Page
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