All Users , Overseas Europe Claims Processing Claims Handled Correctly
| 2008 | 2009 | 2010 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 88 | 88 | 1
OVERSEAS | 84 | 85 | 86 | 2
Overseas Europe | 90 | 87 | 88 | -2
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | 94 | 89 | 87 | -7
52nd Med Grp-Spangdahlem | 93 | 92 | 85 | -8
86th Med Grp-Ramstein | 95 | 90 | 81 | -14
Heidelberg Meddac | 84 | 89 | 87 | 3
Landstuhl Regional Medcen | 92 | 83 | 88 | -4
NH Sigonella | *** | *** | *** | ***
Wuerzburg Meddac | 91 | 93 | 96 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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