All Users , West Navy Customer Service 2010
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 75 | 88
NAVY | 71 | 84
WEST | 75 | 89
West Navy | 72 | 85
NACC Port Hueneme | 77 | 87
NBHC NAS North Island | 62 | 81
NBHC NTC San Diego | 59 | 82
NH Bremerton | 76 | 85
NH Camp Pendleton | 67 | 78
NH LeMoore | 82 | 90
NH Oak Harbor | 67 | 90
NH Twentynine Palms | 59 | 78
NMC San Diego | 78 | 93
NMCL Pearl Harbor | 90 | 87
TRICARE Outpatient-Chula Vista | 53 | 90
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users