All Users , Overseas Europe Claims Processing
| 2008 | 2009 | 2010 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 87 | 87 | 2
OVERSEAS | 81 | 81 | 82 | 1
Overseas Europe | 86 | 84 | 84 | -2
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | 92 | 85 | 84 | -9
52nd Med Grp-Spangdahlem | 88 | 90 | 84 | -4
86th Med Grp-Ramstein | 95 | 85 | 81 | -14
Heidelberg Meddac | 82 | 83 | 79 | -3
Landstuhl Regional Medcen | 90 | 79 | 84 | -6
NH Sigonella | *** | *** | *** | ***
Wuerzburg Meddac | 83 | 92 | 92 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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