Prime Enrollees , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2008 | 2009 | 2010 | Trend
Benchmark | 84 | 85 | 85 | 0
US MHS | 85 | 85 | 86 | 1
NAVY | 84 | 86 | 83 | -1
WEST | 88 | 88 | 89 | 1
West Navy | 89 | 87 | 90 | 1
NACC Port Hueneme | 82 | 89 | 92 | 10
NBHC NAS North Island | 81 | 80 | 84 | 3
NBHC NTC San Diego | 84 | 89 | 88 | 4
NH Bremerton | 88 | 93 | 91 | 3
NH Camp Pendleton | 89 | 88 | 85 | -3
NH LeMoore | 91 | 96 | 94 | 3
NH Oak Harbor | 89 | 89 | 90 | 1
NH Twentynine Palms | 99 | 75 | 82 | -16
NMC San Diego | 93 | 88 | 92 | -2
NMCL Pearl Harbor | 82 | 100 | 82 | 0
TRICARE Outpatient-Chula Vista | 74 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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