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Prime Enrollees , North Other
Customer Service
2010
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 74 88
OTHER 76 90
NORTH 72 86
North Other 75 88
North Region-Other 85 86
Out of Catchment North Region 73 87
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users