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Prime Enrollees , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 85 | 85 | 86 | 1 |
| ARMY | 84 | 83 | 85 | 1 |
| WEST | 88 | 88 | 89 | 1 |
| West Army | 88 | 89 | 89 | 2 |
| Bassett ACH | 90 | 100 | 86 | -4 |
| Evans ACH | 86 | 88 | 81 | -5 |
| Irwin ACH | 95 | 81 | 98 | 3 |
| L. Wood ACH | 89 | 95 | 96 | 7 |
| Madigan AMC | 82 | 87 | 90 | 8 |
| Munson AHC | 88 | 89 | 90 | 1 |
| R W Bliss AHC | 81 | 89 | 90 | 9 |
| Tripler AMC | 96 | *** | 99 | 2 |
| Weed ACH | 92 | 90 | 96 | 4 |
| William Beaumont AMC | 85 | 75 | 88 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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