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Prime Enrollees , West Air Force
How Well Doctors Communicate

Listens Carefully
  2008 2009 2010 Trend #
Benchmark 93 93 93 0
US MHS 89 89 89 0
AIR FORCE 87 87 87 0
WEST 89 89 89 1
West Air Force 87 88 86 -1
10th Med Grp-USAF Academy 90 88 89 0
15th Med Grp-Hickam 84 88 88 4
21st Med Grp-Peterson 88 79 81 -7
22nd Med Grp-McConnell *** 73 89 ***
28th Med Grp-Ellsworth *** *** 90 ***
30th Med Grp-Vandenberg 88 89 91 3
341st Med Grp-Malmstrom 94 89 90 -4
355th Med Grp-Davis Monthan 84 87 91 7
366th Med Grp-Mountain Home 86 98 94 8
377th Med Grp-Kirtland 83 79 81 -2
3rd Med Grp-Elmendorf 90 93 84 -6
509th Med Grp-Whiteman 96 84 95 0
55th Med Grp-Offutt 86 92 86 0
56th Med Grp-Luke 86 88 88 2
5th Med Grp-Minot 70 87 86 16
60th Med Grp-Travis 89 84 88 -1
61st Med Squad-Los Angeles 98 80 82 -16
75th Med Grp-Hill 86 89 92 5
90th Med Grp-F.E. Warren 94 97 86 -8
92nd Med Grp-Fairchild 95 91 89 -6
95th Med Grp-Edwards 88 87 91 2
99th Med Grp-O'Callaghan Hosp 86 93 82 -4
West Region-Air force 87 86 79 -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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