Prime Enrollees , West Air Force
Claims Processing
2010
Claims Handled in a Reasonable Time
Claims Handled Correctly
Benchmark
85
87
US MHS
86
87
AIR FORCE
86
87
WEST
89
90
West Air Force
89
91
10th Med Grp-USAF Academy
83
84
15th Med Grp-Hickam
***
***
21st Med Grp-Peterson
94
88
22nd Med Grp-McConnell
88
86
28th Med Grp-Ellsworth
90
92
30th Med Grp-Vandenberg
94
91
341st Med Grp-Malmstrom
92
92
355th Med Grp-Davis Monthan
88
94
366th Med Grp-Mountain Home
95
83
377th Med Grp-Kirtland
89
89
3rd Med Grp-Elmendorf
89
90
509th Med Grp-Whiteman
90
95
55th Med Grp-Offutt
85
92
56th Med Grp-Luke
96
97
5th Med Grp-Minot
94
95
60th Med Grp-Travis
86
85
61st Med Squad-Los Angeles
90
86
75th Med Grp-Hill
84
88
90th Med Grp-F.E. Warren
88
88
92nd Med Grp-Fairchild
92
94
95th Med Grp-Edwards
95
96
99th Med Grp-O'Callaghan Hosp
92
88
West Region-Air force
90
94
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Click below to view this table by other groups
Prime Enrollees
Enrollees with Military PCM
Active Duty
All Users
Download Page