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Prime Enrollees , Overseas Europe Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 85 | 85 | 86 | 1 |
| OVERSEAS | 80 | 80 | 81 | 1 |
| Overseas Europe | 84 | 84 | 82 | -2 |
| 31st Med Grp-Aviano | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | 93 | 81 | 81 | -12 |
| 52nd Med Grp-Spangdahlem | 83 | 88 | 82 | -1 |
| 86th Med Grp-Ramstein | 96 | *** | 80 | -16 |
| Heidelberg Meddac | 83 | 85 | 73 | -10 |
| Landstuhl Regional Medcen | 85 | 75 | 81 | -4 |
| NH Sigonella | *** | *** | *** | *** |
| Wuerzburg Meddac | 80 | 93 | 89 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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