Enrollees with Military PCM , 2010 Composite Scores, All Regions


Enrollees with Military PCM , All Regions 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Trends
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
ARMY	72	72	89	79	85	62	54	69	71	90	77
NAVY	69	71	89	76	84	58	52	67	69	90	78
AIR FORCE	77	72	87	79	86	62	54	64	75	91	82
OTHER	79	84	93	78	83	60	61	75	70	90	80
NORTH	70	71	89	77	82	59	53	68	69	91	78
North Army	69	70	88	80	82	61	53	67	69	91	79
North Navy	67	70	90	74	82	57	51	69	67	90	75
North Air Force	75	70	88	78	81	60	54	67	72	93	85
North Other	79	81	93	76	82	58	58	72	71	91	81
SOUTH	77	75	89	79	84	62	57	68	74	90	79
South Army	76	74	90	77	84	63	57	70	73	89	77
South Navy	77	75	89	83	83	62	56	69	73	91	80
South Air Force	79	73	87	81	85	63	56	65	76	91	82
South Other	75	82	92	77	82	60	61	74	69	91	80
WEST	73	72	88	79	89	62	54	66	71	90	79
West Army	73	71	89	80	90	64	55	68	71	90	76
West Navy	67	69	87	76	89	58	51	65	68	89	80
West Air Force	77	73	86	79	89	63	53	63	74	90	82
West Other	83	90	95	82	86	60	63	82	69	89	79
OVERSEAS	73	75	89	79	83	61	53	68	71	90	79
Overseas Europe	74	77	89	81	84	63	53	69	71	91	77
Overseas Pacific	69	70	89	74	80	57	52	67	73	90	82
Overseas Latin America	85	85	83	*******	*******	68	69	70	63	84	89
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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