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Enrollees with Military PCM , All Regions
How Well Doctors Communicate

  2008 2009 2010 Trend #
Benchmark 92 92 93 0
US MHS 89 89 89 0
ARMY 89 89 89 0
NAVY 89 90 89 0
AIR FORCE 88 88 87 -1
OTHER 92 93 93 1
NORTH 89 89 89 0
North Army 89 89 88 -1
North Navy 88 89 90 1
North Air Force 88 88 88 0
North Other 91 94 93 2
SOUTH 89 89 89 0
South Army 91 89 90 -1
South Navy 87 90 89 2
South Air Force 87 87 87 0
South Other 93 93 92 -1
WEST 89 90 88 -1
West Army 88 90 89 1
West Navy 90 91 87 -3
West Air Force 88 88 86 -2
West Other 94 92 95 2
OVERSEAS 89 91 89 -1
Overseas Europe 89 91 89 0
Overseas Pacific 90 91 89 0
Overseas Latin America *** 93 83 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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