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Enrollees with Military PCM , All Regions
Claims Processing

  2008 2009 2010 Trend
Benchmark 86 86 86 0
US MHS 85 85 85 0
ARMY 85 85 85 0
NAVY 84 85 84 0
AIR FORCE 85 85 86 1
OTHER 83 84 83 0
NORTH 82 82 82 0
North Army 83 80 82 -2
North Navy 79 85 82 3
North Air Force 83 80 81 -2
North Other 83 80 82 0
SOUTH 83 85 84 1
South Army 83 85 84 1
South Navy 83 85 83 -1
South Air Force 82 84 85 3
South Other 80 85 82 1
WEST 89 88 89 0
West Army 89 89 90 0
West Navy 92 86 89 -3
West Air Force 89 88 89 0
West Other 85 87 86 1
OVERSEAS 83 82 83 0
Overseas Europe 87 85 84 -2
Overseas Pacific 73 73 80 7
Overseas Latin America *** 86 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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