Enrollees with Military PCM , 2010 Composite Scores, North Other


Enrollees with Military PCM , North Other 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
OTHER	79	84	93	78	83	60	61	75	70	90	80
NORTH	70	71	89	77	82	59	53	68	69	91	78
North Other	79	81	93	76	82	58	58	72	71	91	81
North Region-Other	78	76	94	85	*******	62	47	67	61	93	82
Out of Catchment North Region	80	84	93	73	83	57	62	72	74	90	81
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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