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Enrollees with Military PCM , South Army Customer Service 2010 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 71 | 86 |
| ARMY | 71 | 87 |
| SOUTH | 72 | 86 |
| South Army | 70 | 83 |
| Bayne-Jones ACH | 70 | 83 |
| Brooke AMC | 59 | 83 |
| Darnall ACH | *** | *** |
| Eisenhower AMC | 71 | 83 |
| Fox AHC | 60 | 91 |
| Lyster ACH | 66 | 85 |
| Martin ACH | 79 | 81 |
| Moncrief ACH | 64 | 91 |
| Reynolds ACH | *** | *** |
| Winn ACH | 77 | 74 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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