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Enrollees with Military PCM , South Army Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 86 | 0 |
| ARMY | 86 | 87 | 85 | 0 |
| SOUTH | 84 | 86 | 85 | 1 |
| South Army | 85 | 87 | 85 | 0 |
| Bayne-Jones ACH | 89 | 82 | *** | *** |
| Brooke AMC | 68 | *** | 92 | 24 |
| Darnall ACH | 86 | *** | *** | *** |
| Eisenhower AMC | 88 | 90 | 83 | -5 |
| Fox AHC | 83 | 85 | 90 | 7 |
| Lyster ACH | 92 | 92 | 81 | -11 |
| Martin ACH | *** | 93 | 89 | *** |
| Moncrief ACH | 84 | 91 | 80 | -4 |
| Reynolds ACH | 83 | 88 | 80 | -3 |
| Winn ACH | 88 | 99 | 85 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||