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Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 84 | 84 | 85 | 1 |
| NAVY | 84 | 85 | 83 | -1 |
| SOUTH | 81 | 84 | 83 | 2 |
| South Navy | 83 | 86 | 81 | -2 |
| NBHC Mayport | 81 | 87 | 77 | -4 |
| NH Beaufort | 84 | 90 | 86 | 2 |
| NH Charleston | 86 | 91 | 86 | 0 |
| NH Corpus Christi | 74 | 88 | 81 | 7 |
| NH Jacksonville | 87 | 76 | 70 | -17 |
| NH Pensacola | 86 | 91 | 86 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||