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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate

Listens Carefully
  2008 2009 2010 Trend #
Benchmark 93 93 93 0
US MHS 88 88 88 0
AIR FORCE 86 87 86 0
SOUTH 88 89 88 -1
South Air Force 86 87 87 1
12th Med Grp-Randolph 89 82 92 3
14th Med Grp-Columbus 96 95 92 -5
16th Med Grp-Hurlburt Field 91 77 87 -4
17th Med Grp-Goodfellow 91 88 86 -5
20th Med Grp-Shaw 86 82 92 6
2nd Med Grp-Barksdale 88 85 82 -6
314th Med Grp-Little Rock 86 93 78 -9
325th Med Grp-Tyndall 88 77 86 -2
347th Med Grp-Moody *** 87 90 ***
42nd Med Grp-Maxwell 89 91 85 -4
437th Med Grp-Charleston *** 100 85 ***
45th Med Grp-Patrick 88 94 85 -2
59th Med Wing-Lackland 82 84 85 4
6th Med Grp-MacDill 87 88 91 4
72nd Med Grp-Tinker 87 93 85 -3
78th Med Grp-Robins 80 88 95 15
7th Med Grp-Dyess 88 93 91 3
81st Med Grp-Keesler 83 85 85 2
82nd Med Grp-Sheppard 84 79 82 -2
96th Med Grp-Eglin 86 80 88 2
South Region-Air force 87 88 89 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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