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Enrollees with Military PCM , South Air Force
Claims Processing
2010
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 85 87
US MHS 85 86
AIR FORCE 85 86
SOUTH 83 85
South Air Force 84 86
12th Med Grp-Randolph 82 91
14th Med Grp-Columbus 85 86
16th Med Grp-Hurlburt Field 81 85
17th Med Grp-Goodfellow 87 93
20th Med Grp-Shaw 85 83
2nd Med Grp-Barksdale 79 84
314th Med Grp-Little Rock 82 84
325th Med Grp-Tyndall 85 90
347th Med Grp-Moody 83 ***
42nd Med Grp-Maxwell 88 88
437th Med Grp-Charleston 81 85
45th Med Grp-Patrick 85 88
59th Med Wing-Lackland *** ***
6th Med Grp-MacDill 88 90
72nd Med Grp-Tinker 89 86
78th Med Grp-Robins 89 89
7th Med Grp-Dyess 94 97
81st Med Grp-Keesler 63 69
82nd Med Grp-Sheppard 79 81
96th Med Grp-Eglin 85 90
South Region-Air force 85 ***
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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