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Enrollees with Military PCM , South Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 84 | 84 | 85 | 1 |
| AIR FORCE | 84 | 84 | 85 | 1 |
| SOUTH | 81 | 84 | 83 | 2 |
| South Air Force | 81 | 83 | 84 | 3 |
| 12th Med Grp-Randolph | 84 | 86 | 82 | -2 |
| 14th Med Grp-Columbus | 85 | 87 | 85 | 0 |
| 16th Med Grp-Hurlburt Field | 85 | 71 | 81 | -4 |
| 17th Med Grp-Goodfellow | 83 | 90 | 87 | 4 |
| 20th Med Grp-Shaw | 79 | 81 | 85 | 5 |
| 2nd Med Grp-Barksdale | 73 | 67 | 79 | 6 |
| 314th Med Grp-Little Rock | 81 | 82 | 82 | 1 |
| 325th Med Grp-Tyndall | 82 | 78 | 85 | 4 |
| 347th Med Grp-Moody | *** | 92 | 83 | *** |
| 42nd Med Grp-Maxwell | 82 | 87 | 88 | 6 |
| 437th Med Grp-Charleston | *** | 91 | 81 | *** |
| 45th Med Grp-Patrick | 81 | 84 | 85 | 4 |
| 59th Med Wing-Lackland | 75 | 73 | *** | *** |
| 6th Med Grp-MacDill | 87 | 83 | 88 | 1 |
| 72nd Med Grp-Tinker | 81 | 80 | 89 | 8 |
| 78th Med Grp-Robins | 86 | 90 | 89 | 3 |
| 7th Med Grp-Dyess | 81 | 87 | 94 | 13 |
| 81st Med Grp-Keesler | 83 | 84 | 63 | -19 |
| 82nd Med Grp-Sheppard | 80 | 84 | 79 | -1 |
| 96th Med Grp-Eglin | 77 | 85 | 85 | 8 |
| South Region-Air force | 85 | 93 | 85 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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