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Enrollees with Military PCM , South Other 2010 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83 |
| US MHS | 73 | 72 | 89 | 78 | 85 | 61 | 54 | 68 | 71 | 90 | 79 |
| OTHER | 79 | 84 | 93 | 78 | 83 | 60 | 61 | 75 | 70 | 90 | 80 |
| SOUTH | 77 | 75 | 89 | 79 | 84 | 62 | 57 | 68 | 74 | 90 | 79 |
| South Other | 75 | 82 | 92 | 77 | 82 | 60 | 61 | 74 | 69 | 91 | 80 |
| Out of Catchment South Region | 79 | 82 | 92 | 79 | 84 | 61 | 62 | 72 | 69 | 91 | 80 |
| South Region-Other | 86 | 94 | *** | *** | *** | 61 | 49 | 73 | 75 | 88 | 88 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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