Enrollees with Military PCM , 2010 Composite Scores, West Army


Enrollees with Military PCM , West Army 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
ARMY	72	72	89	79	85	62	54	69	71	90	77
WEST	73	72	88	79	89	62	54	66	71	90	79
West Army	73	71	89	80	90	64	55	68	71	90	76
Bassett ACH	67	69	91	69	89	58	49	67	70	88	72
Evans ACH	76	77	94	*******	82	66	67	74	66	91	77
Irwin ACH	72	72	83	86	95	67	48	61	71	91	73
L. Wood ACH	70	61	87	78	93	62	51	65	72	88	73
Madigan AMC	73	69	88	80	*******	63	50	59	78	89	76
Munson AHC	76	82	92	85	91	68	61	75	73	93	78
R W Bliss AHC	74	77	82	80	94	61	51	63	56	93	82
Tripler AMC	75	72	88	*******	*******	68	55	74	72	91	76
Weed ACH	72	77	89	87	96	65	51	64	76	90	83
William Beaumont AMC	68	62	94	75	85	58	51	82	64	85	72
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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