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Enrollees with Military PCM , West Army Customer Service 2010 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 71 | 86 |
| ARMY | 71 | 87 |
| WEST | 71 | 87 |
| West Army | 71 | 89 |
| Bassett ACH | 60 | 78 |
| Evans ACH | *** | *** |
| Irwin ACH | 79 | 94 |
| L. Wood ACH | 77 | 79 |
| Madigan AMC | 64 | 96 |
| Munson AHC | 79 | 91 |
| R W Bliss AHC | 78 | 83 |
| Tripler AMC | 76 | *** |
| Weed ACH | 78 | 97 |
| William Beaumont AMC | 63 | 88 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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