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Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 86 | 0 |
| ARMY | 86 | 87 | 85 | 0 |
| WEST | 90 | 89 | 90 | -1 |
| West Army | 90 | 91 | 90 | 0 |
| Bassett ACH | 89 | 100 | 93 | 4 |
| Evans ACH | 82 | 96 | 85 | 4 |
| Irwin ACH | 89 | 83 | 93 | 3 |
| L. Wood ACH | 93 | 96 | 91 | -2 |
| Madigan AMC | 97 | *** | *** | *** |
| Munson AHC | 91 | 93 | 93 | 2 |
| R W Bliss AHC | 89 | 84 | 96 | 7 |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | 92 | 98 | 96 | 4 |
| William Beaumont AMC | 79 | 73 | 83 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||