Enrollees with Military PCM , 2010 Composite Scores, West Navy


Enrollees with Military PCM , West Navy 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
NAVY	69	71	89	76	84	58	52	67	69	90	78
WEST	73	72	88	79	89	62	54	66	71	90	79
West Navy	67	69	87	76	89	58	51	65	68	89	80
NACC Port Hueneme	74	69	89	81	92	64	48	68	68	91	79
NBHC NAS North Island	67	66	85	70	82	54	52	58	67	89	78
NBHC NTC San Diego	65	66	81	73	88	60	54	62	68	91	83
NH Bremerton	69	75	88	80	88	61	58	68	67	89	81
NH Camp Pendleton	65	62	85	74	89	51	45	81	56	88	84
NH LeMoore	77	72	91	79	93	61	51	66	83	88	78
NH Oak Harbor	75	75	87	78	91	61	53	66	64	91	79
NH Twentynine Palms	64	74	87	65	82	55	44	56	61	89	79
NMC San Diego	69	73	88	75	*******	60	55	61	79	90	81
NMCL Pearl Harbor	66	69	86	88	87	67	57	67	71	92	79
TRICARE Outpatient-Chula Vista	65	63	83	71	*******	64	49	59	68	88	66
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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