Enrollees with Military PCM , How Well Doctors Communicate , West Navy


Enrollees with Military PCM , West Navy How Well Doctors Communicate 2010
	Listens Carefully #	Explains so You Can Understand #	Shows Respect #	Spends Time with You #
Benchmark	93	94	94	89
US MHS	88	91	90	85
NAVY	87	91	91	87
WEST	88	91	89	85
West Navy	86	89	88	84
NACC Port Hueneme	89	93	92	82
NBHC NAS North Island	83	90	88	79
NBHC NTC San Diego	82	84	80	78
NH Bremerton	90	91	91	80
NH Camp Pendleton	83	89	82	84
NH LeMoore	91	89	92	90
NH Oak Harbor	85	87	90	85
NH Twentynine Palms	83	93	86	86
NMC San Diego	89	87	88	86
NMCL Pearl Harbor	83	86	88	88
TRICARE Outpatient-Chula Vista	86	86	85	76
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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