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Enrollees with Military PCM , West Navy How Well Doctors Communicate Listens Carefully |
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| 2008 | 2009 | 2010 | Trend # | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 88 | 88 | 88 | 0 |
| NAVY | 88 | 89 | 87 | -2 |
| WEST | 88 | 88 | 88 | 0 |
| West Navy | 88 | 90 | 86 | -2 |
| NACC Port Hueneme | 84 | 93 | 89 | 5 |
| NBHC NAS North Island | 86 | 94 | 83 | -3 |
| NBHC NTC San Diego | 83 | 78 | 82 | -1 |
| NH Bremerton | 95 | 89 | 90 | -5 |
| NH Camp Pendleton | 94 | 88 | 83 | -12 |
| NH LeMoore | 86 | 93 | 91 | 5 |
| NH Oak Harbor | 93 | 87 | 85 | -8 |
| NH Twentynine Palms | 91 | 93 | 83 | -7 |
| NMC San Diego | 89 | 92 | 89 | 0 |
| NMCL Pearl Harbor | 87 | 93 | 83 | -4 |
| TRICARE Outpatient-Chula Vista | 85 | 80 | 86 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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