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Enrollees with Military PCM , West Navy
Customer Service
2010
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 71 86
NAVY 69 84
WEST 71 87
West Navy 68 84
NACC Port Hueneme 76 86
NBHC NAS North Island 61 80
NBHC NTC San Diego 62 85
NH Bremerton 74 86
NH Camp Pendleton 67 82
NH LeMoore 77 81
NH Oak Harbor 67 89
NH Twentynine Palms 57 73
NMC San Diego 64 86
NMCL Pearl Harbor 89 86
TRICARE Outpatient-Chula Vista 54 89
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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