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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

  2008 2009 2010 Trend #
Benchmark 92 92 93 0
US MHS 89 89 89 0
AIR FORCE 88 88 87 -1
WEST 89 90 88 -1
West Air Force 88 88 86 -2
10th Med Grp-USAF Academy 89 89 89 0
15th Med Grp-Hickam 88 87 88 0
21st Med Grp-Peterson 89 80 80 -10
22nd Med Grp-McConnell *** 65 88 ***
28th Med Grp-Ellsworth *** *** 86 ***
30th Med Grp-Vandenberg 92 88 90 -2
341st Med Grp-Malmstrom 94 88 90 -4
355th Med Grp-Davis Monthan 83 87 89 5
366th Med Grp-Mountain Home 88 98 90 2
377th Med Grp-Kirtland 85 79 81 -4
3rd Med Grp-Elmendorf 88 93 84 -4
509th Med Grp-Whiteman 97 87 94 -3
55th Med Grp-Offutt 88 93 87 -1
56th Med Grp-Luke 88 89 88 0
5th Med Grp-Minot 75 86 87 12
60th Med Grp-Travis 86 88 85 0
61st Med Squad-Los Angeles 95 82 82 -14
75th Med Grp-Hill 88 92 92 4
90th Med Grp-F.E. Warren 94 95 87 -7
92nd Med Grp-Fairchild 94 91 92 -2
95th Med Grp-Edwards 89 84 92 3
99th Med Grp-O'Callaghan Hosp 88 91 84 -5
West Region-Air force 88 88 79 -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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